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  • Release version
    Table of Contents
    • Paris release notes
Table of Contents
Choose your release version
    Home Paris Release Notes Paris release notes Learn about Paris Available patches and hotfixes

    Available patches and hotfixes

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    Available patches and hotfixes

    The Paris family includes patches and hotfixes.

    For more information about the release cycle, see the ServiceNow Release Cycle.
    Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in Paris: Benchmarks and Document Viewer.

    Q1 2021 Patching Program Targets

    Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
    Releases Patch target option Release notes
    Paris Paris Patch 4b Paris
    Orlando Orlando Patch 9b Orlando

    Available versions

    To view security patch and security hotfix release notes, log into support.servicenow.com (formerly HI).

    Release version Release type Released on Availability
    Paris Patch 6 Hotfix 2

    Hotfix

    2021/02/23 Available
    Paris Patch 6 Hotfix 1 Security hotfix 2021/02/16 Unavailable

    Paris Patch 6

    Paris Patch 6 security fixes

    Patch

    2021/02/04 Unavailable
    Paris Patch 5 Hotfix 2

    Hotfix

    2020/01/26 Unavailable
    Paris Patch 5 Hotfix 1

    Hotfix

    2020/01/20 Unavailable

    Paris Patch 5

    Paris Patch 5 security fixes

    Patch

    2021/01/15 Unavailable
    Paris Patch 4b Security patch 2021/02/16 Available
    Paris Patch 4a Security patch 2021/01/19 Unavailable
    Paris Patch 4 Hotfix 4 Security hotfix 2021/02/01 Unavailable
    Paris Patch 4 Hotfix 2

    Hotfix

    2020/12/18 Unavailable

    Paris Patch 4

    Paris Patch 4 security fixes

    Patch

    2020/12/11 Unavailable
    Paris Patch 3 Hotfix 4 Hotfix 2021/02/10 Unavailable
    Paris Patch 3 Hotfix 3 Hotfix 2021/01/05 Unavailable
    Paris Patch 3 Hotfix 2 Hotfix 2020/12/10 Unavailable
    Paris Patch 3 Hotfix 1 Security hotfix 2020/12/04 Unavailable

    Paris Patch 3

    Paris Patch 3 security fixes

    Patch

    2020/11/12 Unavailable
    Paris Patch 2 Hotfix 3 Hotfix 2020/12/30 Unavailable
    Paris Patch 2 Hotfix 2 Hotfix 2020/12/22 Unavailable
    Paris Patch 2 Hotfix 1 Security hotfix 2020/11/18 Unavailable

    Paris Patch 2

    Paris Patch 2 security fixes

    Patch

    2020/10/23 Unavailable
    Paris Patch 1 Hotfix 6 Hotfix 2020/10/28 Unavailable
    Paris Patch 1 Hotfix 5b Security patch 2020/11/17 Unavailable
    Paris Patch 1 Hotfix 5a Security patch 2020/10/21 Unavailable
    Paris Patch 1 Hotfix 5

    Hotfix

    2020/10/13 Unavailable
    Paris Patch 1 Hotfix 4

    Hotfix

    2020/10/06 Unavailable
    Paris Patch 1 Hotfix 3b Security patch 2020/11/17 Unavailable
    Paris Patch 1 Hotfix 3a Security patch 2020/10/21 Unavailable
    Paris Patch 1 Hotfix 3

    Hotfix

    2020/09/25 Unavailable
    Paris Patch 1 Hotfix 2

    Hotfix

    2020/09/22 Unavailable
    Paris Patch 1 Hotfix 1

    Security hotfix

    2020/09/17

    Unavailable

    Replaced by Paris Patch 1 Hotfix 3

    Paris Patch 1

    Paris Patch 1 security fixes

    Patch

    General Availability

    2020/09/16 Unavailable

    Replaced by Paris Patch 1 Hotfix 1

    Paris EA Hotfix 2

    Hotfix

    2020/09/18 Unavailable

    Paris security and notable fixes

    All other Paris fixes

    Major

    Early Availability

    2020/07/23 Unavailable

    Release definitions

    Release availability
    • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the Paris Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.
    • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

      ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

    • Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
    • Unavailable: The release version is not available.
    Release types
    • Major: Introduces new products, applications, and features, in addition to available fixes to existing functionality.
    • Patch: Supports existing functionality with a collection of problem fixes.
    • Hotfix: Supports existing functionality with a specific problem fix for a major release.
    • Security patch: Includes fixes for security issues.
    • Security hotfix: Includes fixes for a specific security issue.

    MetricBase releases

    For the latest MetricBase on-premise release notes, refer to KB0748185.

    Ancillary software releases

    For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.

    Tags:

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    Release version
    Choose your release version

      Available patches and hotfixes

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Available patches and hotfixes

      The Paris family includes patches and hotfixes.

      For more information about the release cycle, see the ServiceNow Release Cycle.
      Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in Paris: Benchmarks and Document Viewer.

      Q1 2021 Patching Program Targets

      Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
      Releases Patch target option Release notes
      Paris Paris Patch 4b Paris
      Orlando Orlando Patch 9b Orlando

      Available versions

      To view security patch and security hotfix release notes, log into support.servicenow.com (formerly HI).

      Release version Release type Released on Availability
      Paris Patch 6 Hotfix 2

      Hotfix

      2021/02/23 Available
      Paris Patch 6 Hotfix 1 Security hotfix 2021/02/16 Unavailable

      Paris Patch 6

      Paris Patch 6 security fixes

      Patch

      2021/02/04 Unavailable
      Paris Patch 5 Hotfix 2

      Hotfix

      2020/01/26 Unavailable
      Paris Patch 5 Hotfix 1

      Hotfix

      2020/01/20 Unavailable

      Paris Patch 5

      Paris Patch 5 security fixes

      Patch

      2021/01/15 Unavailable
      Paris Patch 4b Security patch 2021/02/16 Available
      Paris Patch 4a Security patch 2021/01/19 Unavailable
      Paris Patch 4 Hotfix 4 Security hotfix 2021/02/01 Unavailable
      Paris Patch 4 Hotfix 2

      Hotfix

      2020/12/18 Unavailable

      Paris Patch 4

      Paris Patch 4 security fixes

      Patch

      2020/12/11 Unavailable
      Paris Patch 3 Hotfix 4 Hotfix 2021/02/10 Unavailable
      Paris Patch 3 Hotfix 3 Hotfix 2021/01/05 Unavailable
      Paris Patch 3 Hotfix 2 Hotfix 2020/12/10 Unavailable
      Paris Patch 3 Hotfix 1 Security hotfix 2020/12/04 Unavailable

      Paris Patch 3

      Paris Patch 3 security fixes

      Patch

      2020/11/12 Unavailable
      Paris Patch 2 Hotfix 3 Hotfix 2020/12/30 Unavailable
      Paris Patch 2 Hotfix 2 Hotfix 2020/12/22 Unavailable
      Paris Patch 2 Hotfix 1 Security hotfix 2020/11/18 Unavailable

      Paris Patch 2

      Paris Patch 2 security fixes

      Patch

      2020/10/23 Unavailable
      Paris Patch 1 Hotfix 6 Hotfix 2020/10/28 Unavailable
      Paris Patch 1 Hotfix 5b Security patch 2020/11/17 Unavailable
      Paris Patch 1 Hotfix 5a Security patch 2020/10/21 Unavailable
      Paris Patch 1 Hotfix 5

      Hotfix

      2020/10/13 Unavailable
      Paris Patch 1 Hotfix 4

      Hotfix

      2020/10/06 Unavailable
      Paris Patch 1 Hotfix 3b Security patch 2020/11/17 Unavailable
      Paris Patch 1 Hotfix 3a Security patch 2020/10/21 Unavailable
      Paris Patch 1 Hotfix 3

      Hotfix

      2020/09/25 Unavailable
      Paris Patch 1 Hotfix 2

      Hotfix

      2020/09/22 Unavailable
      Paris Patch 1 Hotfix 1

      Security hotfix

      2020/09/17

      Unavailable

      Replaced by Paris Patch 1 Hotfix 3

      Paris Patch 1

      Paris Patch 1 security fixes

      Patch

      General Availability

      2020/09/16 Unavailable

      Replaced by Paris Patch 1 Hotfix 1

      Paris EA Hotfix 2

      Hotfix

      2020/09/18 Unavailable

      Paris security and notable fixes

      All other Paris fixes

      Major

      Early Availability

      2020/07/23 Unavailable

      Release definitions

      Release availability
      • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the Paris Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.
      • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

        ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

      • Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
      • Unavailable: The release version is not available.
      Release types
      • Major: Introduces new products, applications, and features, in addition to available fixes to existing functionality.
      • Patch: Supports existing functionality with a collection of problem fixes.
      • Hotfix: Supports existing functionality with a specific problem fix for a major release.
      • Security patch: Includes fixes for security issues.
      • Security hotfix: Includes fixes for a specific security issue.

      MetricBase releases

      For the latest MetricBase on-premise release notes, refer to KB0748185.

      Ancillary software releases

      For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.

      Tags:

      Feedback

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