Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform user interface
Table of Contents
Choose your release version
    Home Paris Now Platform User Interface Now Platform user interface User interface configuration Map pages Create an advanced Map Page Create a map marker

    Create a map marker

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Create a map marker

    Add a map marker icon and define the click behavior to differentiate between data on your Map Page using lists and forms.

    Before you begin

    Set up a map data item before you accomplish this task.

    Role required: admin

    Procedure

    1. Navigate to System Map Page > Map Coordinate Definitions.
    2. Click New.
    3. On the form, fill in the fields.
      Table 1. Map Coordinate Definition form
      Field Description
      Name Name for your map coordinate definition.
      Type Type of map coordinate definition. Select Field, which uses lists and forms, or Script.
      Table Table for the condition. For example, incident [incident].
      Latitude field Latitude field to define map coordinates. Select Location, then Latitude.
      Longitude field Longitude field to define map coordinates. Select Location, then Longitude.
      Application Optional application scope for your map coordinate definition, if other than Global.
    4. Click Submit.
    5. Navigate to System Map Page > Map Markers.
    6. Click New.
    7. On the form, fill in the fields.
      Table 2. Map Page Marker form
      Field Description
      Name Name for your map marker.
      Data item Data item for your map marker. Select the map data item that you previously configured.
      Coordinate definition Coordinate definitions for your map marker. Select the map coordinate definition that you previously configured.
      Map Marker Icons M2M map marker icons record. Set up map marker icons, or create new ones.
      Note: Complete all the steps to set up map marker icons.
      Map Marker Click Actions M2M map marker click actions record. Select map marker click actions, or create new ones.
      Note: Complete all the steps to set up map marker click actions.
      Application Optional application scope for your map marker, if other than Global.
    8. Click the menu icon (Menu icon) and select Save.

    What to do next

    Set up map marker icons and map marker click actions to finish configuring map markers.

    Set up map marker icons

    Select a relative or absolute URL for a map marker icon to display a data item on the Map Page, and determine the map marker priority on the Map Page.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to System Map Page > Map Marker Icons.
    2. Click New.
    3. On the form, fill in the fields.
      Table 3. Map Marker Icon form
      Field Description
      Name Name for your map marker icon.
      Level Marker priority on your Map Page. When multiple markers share coordinates, the lowest level marker is displayed on your Map Page.
      Application Optional application scope for you map marker icon, if other than Global.
      Single icon URL Icon for a single data item from a map coordinate on your Map Page. Select a relative or absolute link.
      Co-located icon URL Icon for multiple data items from a map coordinate on your Map Page. Select a relative or absolute link.
      Scripted condition Optional scripting for map markers.
    4. Click Submit.
    5. Navigate to System Map Page > Map Markers.
    6. Select your map page marker.
    7. In the Map Marker Icons field, double-click the record and click the search icon (Search icon).
    8. Select your map marker icon, then click the check mark icon (Check mark icon).
    9. Click the menu icon (Menu icon) and select Save.

    What to do next

    Continue to the next task to define map marker click actions.

    Define map marker click actions

    Define the click actions for your Map Page marker. Click actions enable you to define what happens when you click a map marker on your Map Page.

    Before you begin

    Role required: admin

    About this task

    Select a dialog box that displays form details, or script your own click actions.

    Procedure

    1. Navigate to System Map Page > Map Marker Click Actions.
    2. Click New.
    3. On the form, fill in the fields.
      Table 4. Map Marker Click Action form
      Field Description
      Name Name for the map marker click action.
      Action type Action type for the click action. Select Display dialog form or Script.
      Title Title for the map marker click action. The title is displayed on the dialog form on your Map Page.
      Application Optional application scope for your map marker click action, if other than Global.
      Form View Form view used for the dialog box UI on your Map Page.
    4. Click Submit.
    5. Navigate to System Map Page > Map Markers.
    6. Select your Map Page marker.
    7. In the Map Marker Click Actions field, double-click the record and click the search icon (Search icon).
    8. Select your map marker click action, then click the check mark icon (Check mark icon).
    9. Click the menu icon (Menu icon) and select Save.

    What to do next

    Continue to the next task to complete your map marker setup.

    Select map markers

    Choose a Map Page where you want to apply your map marker.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to System Map Page > Map Pages.
    2. Select your Map Page.
    3. In the Map Page Markers field, double-click the record and click the search icon (Search icon).
    4. Select your map marker, then click the check mark icon (Check mark icon).
    5. Click the menu icon (Menu icon) and select Save.

    What to do next

    You've set up a map marker. Click Try it on the Map Pages form to ensure that your map marker is set up correctly. After that, create a map filter to show the map markers that you want to see on your Map Page.
    Note: If data is not available, map markers don't show.

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Create a map marker

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Create a map marker

      Add a map marker icon and define the click behavior to differentiate between data on your Map Page using lists and forms.

      Before you begin

      Set up a map data item before you accomplish this task.

      Role required: admin

      Procedure

      1. Navigate to System Map Page > Map Coordinate Definitions.
      2. Click New.
      3. On the form, fill in the fields.
        Table 1. Map Coordinate Definition form
        Field Description
        Name Name for your map coordinate definition.
        Type Type of map coordinate definition. Select Field, which uses lists and forms, or Script.
        Table Table for the condition. For example, incident [incident].
        Latitude field Latitude field to define map coordinates. Select Location, then Latitude.
        Longitude field Longitude field to define map coordinates. Select Location, then Longitude.
        Application Optional application scope for your map coordinate definition, if other than Global.
      4. Click Submit.
      5. Navigate to System Map Page > Map Markers.
      6. Click New.
      7. On the form, fill in the fields.
        Table 2. Map Page Marker form
        Field Description
        Name Name for your map marker.
        Data item Data item for your map marker. Select the map data item that you previously configured.
        Coordinate definition Coordinate definitions for your map marker. Select the map coordinate definition that you previously configured.
        Map Marker Icons M2M map marker icons record. Set up map marker icons, or create new ones.
        Note: Complete all the steps to set up map marker icons.
        Map Marker Click Actions M2M map marker click actions record. Select map marker click actions, or create new ones.
        Note: Complete all the steps to set up map marker click actions.
        Application Optional application scope for your map marker, if other than Global.
      8. Click the menu icon (Menu icon) and select Save.

      What to do next

      Set up map marker icons and map marker click actions to finish configuring map markers.

      Set up map marker icons

      Select a relative or absolute URL for a map marker icon to display a data item on the Map Page, and determine the map marker priority on the Map Page.

      Before you begin

      Role required: admin

      Procedure

      1. Navigate to System Map Page > Map Marker Icons.
      2. Click New.
      3. On the form, fill in the fields.
        Table 3. Map Marker Icon form
        Field Description
        Name Name for your map marker icon.
        Level Marker priority on your Map Page. When multiple markers share coordinates, the lowest level marker is displayed on your Map Page.
        Application Optional application scope for you map marker icon, if other than Global.
        Single icon URL Icon for a single data item from a map coordinate on your Map Page. Select a relative or absolute link.
        Co-located icon URL Icon for multiple data items from a map coordinate on your Map Page. Select a relative or absolute link.
        Scripted condition Optional scripting for map markers.
      4. Click Submit.
      5. Navigate to System Map Page > Map Markers.
      6. Select your map page marker.
      7. In the Map Marker Icons field, double-click the record and click the search icon (Search icon).
      8. Select your map marker icon, then click the check mark icon (Check mark icon).
      9. Click the menu icon (Menu icon) and select Save.

      What to do next

      Continue to the next task to define map marker click actions.

      Define map marker click actions

      Define the click actions for your Map Page marker. Click actions enable you to define what happens when you click a map marker on your Map Page.

      Before you begin

      Role required: admin

      About this task

      Select a dialog box that displays form details, or script your own click actions.

      Procedure

      1. Navigate to System Map Page > Map Marker Click Actions.
      2. Click New.
      3. On the form, fill in the fields.
        Table 4. Map Marker Click Action form
        Field Description
        Name Name for the map marker click action.
        Action type Action type for the click action. Select Display dialog form or Script.
        Title Title for the map marker click action. The title is displayed on the dialog form on your Map Page.
        Application Optional application scope for your map marker click action, if other than Global.
        Form View Form view used for the dialog box UI on your Map Page.
      4. Click Submit.
      5. Navigate to System Map Page > Map Markers.
      6. Select your Map Page marker.
      7. In the Map Marker Click Actions field, double-click the record and click the search icon (Search icon).
      8. Select your map marker click action, then click the check mark icon (Check mark icon).
      9. Click the menu icon (Menu icon) and select Save.

      What to do next

      Continue to the next task to complete your map marker setup.

      Select map markers

      Choose a Map Page where you want to apply your map marker.

      Before you begin

      Role required: admin

      Procedure

      1. Navigate to System Map Page > Map Pages.
      2. Select your Map Page.
      3. In the Map Page Markers field, double-click the record and click the search icon (Search icon).
      4. Select your map marker, then click the check mark icon (Check mark icon).
      5. Click the menu icon (Menu icon) and select Save.

      What to do next

      You've set up a map marker. Click Try it on the Map Pages form to ensure that your map marker is set up correctly. After that, create a map filter to show the map markers that you want to see on your Map Page.
      Note: If data is not available, map markers don't show.

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login