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Zing indexes punctuation as part of some words

Zing indexes some punctuation marks as part of some words to improve search results for common search terms.

Table 1. Punctuation indexed as part of a word
Punctuation	Indexed to find	Search behavior
Ampersands [&]	Company names	Zing locates terms containing punctuation characters that are common in company names: ampersands (&), plus signs (+), or hyphens (-). For example, a search for `H&R Block` locates exact matches to the search term.
Apostrophes [']	Proper names	Zing ignores trailing possessives and retains most others to find company names. For example, a search for `O'Reilly's` locates matches to O'Reilly and O'Reilly's.
Hyphens [-]	Company names	Zing locates terms containing punctuation characters that are common in company names: ampersands (&), plus signs (+), or hyphens (-). For example, a search for `Coca-Cola` locates exact matches to the search term.
Hyphens [-]	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD-10-987` locates exact matches to the search term.
Numbers [123]	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD10987` locates exact matches to the search term.
Numbers [123]	Record numbers	Zing locates record numbers that follow a typical pattern. To meet this pattern, search terms must start with a recognized record number prefix. For example, a search for `INT1234567` locates exact matches to the Incident record.
Periods [.]	Acronyms	Zing locates acronyms whether they are separated by periods or not. For example, a search for `u.s.a.` locates matches to usa or u.s.a.. Note that wildcard searches may affect acronym handling. In another example, a search for `u.s.` may yield better results than a search for `u.s`.
	Host names	Zing locates sequences of letters and numbers separated only by periods. For example, a search for `en.myhost123.com` locates exact matches to the search term.
	IP addresses	Zing locates numbers that follow a typical IPv4 address pattern. For example, a search for `10.0.0.1` locates exact matches to the search term.
	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD.10.987` locates exact matches to the search term.
Plus signs [+]	Company names	Zing locates terms containing punctuation characters that are common in company names: ampersands (&), plus signs (+), or hyphens (-). For example, a search for `Google+` locates exact matches to the search term.
Underscores [_]	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD_10_987` locates exact matches to the search term.

Note: The punctuation handling described here does not affect wildcard and boolean operators. These operators provide separate Zing functions.

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Zing indexes punctuation as part of some words

Zing indexes some punctuation marks as part of some words to improve search results for common search terms.

Table 1. Punctuation indexed as part of a word
Punctuation	Indexed to find	Search behavior
Ampersands [&]	Company names	Zing locates terms containing punctuation characters that are common in company names: ampersands (&), plus signs (+), or hyphens (-). For example, a search for `H&R Block` locates exact matches to the search term.
Apostrophes [']	Proper names	Zing ignores trailing possessives and retains most others to find company names. For example, a search for `O'Reilly's` locates matches to O'Reilly and O'Reilly's.
Hyphens [-]	Company names	Zing locates terms containing punctuation characters that are common in company names: ampersands (&), plus signs (+), or hyphens (-). For example, a search for `Coca-Cola` locates exact matches to the search term.
Hyphens [-]	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD-10-987` locates exact matches to the search term.
Numbers [123]	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD10987` locates exact matches to the search term.
Numbers [123]	Record numbers	Zing locates record numbers that follow a typical pattern. To meet this pattern, search terms must start with a recognized record number prefix. For example, a search for `INT1234567` locates exact matches to the Incident record.
Periods [.]	Acronyms	Zing locates acronyms whether they are separated by periods or not. For example, a search for `u.s.a.` locates matches to usa or u.s.a.. Note that wildcard searches may affect acronym handling. In another example, a search for `u.s.` may yield better results than a search for `u.s`.
	Host names	Zing locates sequences of letters and numbers separated only by periods. For example, a search for `en.myhost123.com` locates exact matches to the search term.
	IP addresses	Zing locates numbers that follow a typical IPv4 address pattern. For example, a search for `10.0.0.1` locates exact matches to the search term.
	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD.10.987` locates exact matches to the search term.
Plus signs [+]	Company names	Zing locates terms containing punctuation characters that are common in company names: ampersands (&), plus signs (+), or hyphens (-). For example, a search for `Google+` locates exact matches to the search term.
Underscores [_]	Product numbers	Zing locates product numbers that follow a typical pattern. To meet this pattern, search terms must contain frequent numbers and only include underscores (_), hyphens (-), or periods for punctuation. For example, a search for `PROD_10_987` locates exact matches to the search term.

Note: The punctuation handling described here does not affect wildcard and boolean operators. These operators provide separate Zing functions.

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Zing indexes punctuation as part of some words

Zing indexes punctuation as part of some words

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Zing indexes punctuation as part of some words

Zing indexes punctuation as part of some words

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