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Configure push applications for Android branded apps

Enter your Google Firebase Cloud Messaging legacy server key in your push application record to use push notifications on your branded ServiceNow mobile apps for Google Android.

Before you begin

Role required: admin

To use push notifications on your branded ServiceNow mobile apps for Android, you must enter your Google Firebase Cloud Messaging legacy server key in your push application record.

Note: These steps are only necessary if you are using a custom branded mobile apps. For more detail on custom branding, see Request and publish a branded mobile app.

Procedure

Navigate to System Notification > Push > Push Application.
Open the record labeled ServiceNow Mobile Application.
In the Push field, change the value from REST API to Direct.
In the Google tab, enter your Google Firebase Cloud Messaging legacy server key in the API Key field.
Click Update.

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Configure push applications for Android branded apps

Configure push applications for Android branded apps

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Configure push applications for Android branded apps

Configure push applications for Android branded apps

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