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    Home Paris Mobile Configuration and Navigation ServiceNow Mobile Building and configuring mobile apps Applet launchers Applet launcher UI sections Configure content UI sections

    Configure content UI sections

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    Classic UI is going away on mobile!

    In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

    Configure content UI sections

    Use the content UI section type to display text, images, and videos as campaign cards at the top of your screen. Use these campaigns to deliver messages and important information to your users.

    Before you begin

    Role required: admin

    Procedure

    1. In the web-based UI, enter sys_sg_content_section.list in the filter navigator to open a list of content sections.
    2. Click New to create a content section.
    3. On the content section form, fill in the fields.
      Field Description
      Title A title for the content UI section. This title is not displayed in the mobile UI.
      Active Select whether to display the campaign in your mobile instance.
    4. Click Submit.
    5. Add your UI section to an applet launcher:
      Note: Content, media, and navigation UI sections are added to applet launchers in the applet launcher record within the web-based UI. Icon, item, and chart UI sections are added to applet launchers within mobile Studio.
      1. Navigate to System Mobile > Applet Launchers.
      2. Open the applet launcher record for the launcher where you want to add your UI section.
      3. Click the Body tab.
      4. In the Applet Launcher Sections list, click the Insert a new row link.
        Note: If the Insert a new row link does not appear, you might not be in the same application as the applet launcher record you are editing. Switch to the appropriate application and reload the form.
      5. In the Order field, enter a number representing the order in which the UI section is displayed on the applet launcher.
        UI sections appear on the launcher from the lowest order to the highest.
      6. Press the Tab key to move to the Section field.
      7. In the Section field, select the UI section and click the green check.
      8. After you have added your UI section, click Update to save the applet launcher record.

    Result

    The content UI section you created can now contain a mobile campaign. For full instructions, see Configure mobile campaign components.

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    Release version
    Choose your release version

      Configure content UI sections

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page
      Classic UI is going away on mobile!

      In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

      Configure content UI sections

      Use the content UI section type to display text, images, and videos as campaign cards at the top of your screen. Use these campaigns to deliver messages and important information to your users.

      Before you begin

      Role required: admin

      Procedure

      1. In the web-based UI, enter sys_sg_content_section.list in the filter navigator to open a list of content sections.
      2. Click New to create a content section.
      3. On the content section form, fill in the fields.
        Field Description
        Title A title for the content UI section. This title is not displayed in the mobile UI.
        Active Select whether to display the campaign in your mobile instance.
      4. Click Submit.
      5. Add your UI section to an applet launcher:
        Note: Content, media, and navigation UI sections are added to applet launchers in the applet launcher record within the web-based UI. Icon, item, and chart UI sections are added to applet launchers within mobile Studio.
        1. Navigate to System Mobile > Applet Launchers.
        2. Open the applet launcher record for the launcher where you want to add your UI section.
        3. Click the Body tab.
        4. In the Applet Launcher Sections list, click the Insert a new row link.
          Note: If the Insert a new row link does not appear, you might not be in the same application as the applet launcher record you are editing. Switch to the appropriate application and reload the form.
        5. In the Order field, enter a number representing the order in which the UI section is displayed on the applet launcher.
          UI sections appear on the launcher from the lowest order to the highest.
        6. Press the Tab key to move to the Section field.
        7. In the Section field, select the UI section and click the green check.
        8. After you have added your UI section, click Update to save the applet launcher record.

      Result

      The content UI section you created can now contain a mobile campaign. For full instructions, see Configure mobile campaign components.

      Tags:

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