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Mobile push notifications

Both administrators and users must do some configuration to set up push notifications in the mobile app.

To set up push notifications for the mobile app, you must perform the following steps:

In Studio create an app and an applet to apply a push notification to.
In the platform, configure the push notification message and the push notification.

Note: Push notifications are not supported on on-premise instances.

Push notifications structure

Diagram showing how an admin first sets up push notifications in an instance and then in an app. Then users configure it on their device.

Push notification layout

A layout of a push notification determines the information that appears in the mobile app. This layout is defined in a JSON payload within the Push Notification Message Contexts [sys_push_notif_msg_content] record. The layout defines the following properties, as shown in the example image:

Status
Identifier
Description

To see an example of a JSON payload that is used to configure a notification, see Set up push notifications for mobile apps.

Mobile deep linking

You can use mobile notifications to link to navigate to specific content within a mobile app using a deeplink script. For details on this script API, see MobileDeepLinkGenerator - Global

Mobile push notifications

Both administrators and users must do some configuration to set up push notifications in the mobile app.

To set up push notifications for the mobile app, you must perform the following steps:

In Studio create an app and an applet to apply a push notification to.
In the platform, configure the push notification message and the push notification.

Note: Push notifications are not supported on on-premise instances.

Push notifications structure

Push notification layout

Status
Identifier
Description

To see an example of a JSON payload that is used to configure a notification, see Set up push notifications for mobile apps.

Mobile deep linking

You can use mobile notifications to link to navigate to specific content within a mobile app using a deeplink script. For details on this script API, see MobileDeepLinkGenerator - Global

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Mobile push notifications

Mobile push notifications

Push notifications structure

Push notification layout

Mobile deep linking

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Mobile push notifications

Mobile push notifications

Push notifications structure

Push notification layout

Mobile deep linking

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