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Localization on mobile devices

ServiceNow mobile apps are localized in 20 languages.

The native mobile applications are localized in two different ways, which means that there is a blending of localization visible inside native applications.

Native localization

Native (on device) localization: Controlled by the device's language preference, which means that many components are localized with the language preference for the user's device. These components can include local screen titles (such as Settings) and local button titles (such as the Clear All button on the filters screen).

The on-device localization supports the following languages:

I18N: Brazilian Portuguese Translations
I18N: Czech Translations
I18N: Dutch Translations
I18N: Finnish Translations
I18N: French Canada Translations
I18N: French Translations
I18N: German Translations
I18N: Hungarian Translations
I18N: Italian Translations
I18N: Japanese Translations
I18N: Korean Translations
I18N: Norwegian Translations
I18N: Polish Translations
I18N: Portuguese Translations
I18N: Russian Translations
I18N: Simplified Chinese Translations
I18N: Spanish Translations
I18N: Swedish Translations
I18N: Thai Translations
I18N: Traditional Chinese Translations
I18N: Turkish Translations

These translations can't be customized since they ship with the application binary and translated natively on the device according to the language settings for the device.

Server-side localization

Server-side localization: Controlled the same way as desktop web localization (server system language / user preference on server). Localized components on the server include things like field labels, web content, and other data stored on the server in a translated field.

You can customize translations that use server-side localization the same way you do on the desktop. Translated these elements using the translated name/field table on your instance. For more details on this table, see Translated Name / Field table

Note: Right-to-left languages are not supported in the native mobile app.

Example

This series of screenshots shows a mobile app on a mobile device with Spanish set as its native language. The device is connected to a ServiceNow instance where the instance language is set to English. The user's mobile device translates the Spanish portions the text according to the device's user preferences. These elements cannot be changed with your instance localization settings.

The English portions are not translated by the mobile device. The English text can be translated using your instances localization settings. As a admin you have control over how these elements are translated.

Mobile screens showing English as the instance language and Spanish as the native device language.

Localization on mobile devices

ServiceNow mobile apps are localized in 20 languages.

The native mobile applications are localized in two different ways, which means that there is a blending of localization visible inside native applications.

Native localization

The on-device localization supports the following languages:

I18N: Brazilian Portuguese Translations
I18N: Czech Translations
I18N: Dutch Translations
I18N: Finnish Translations
I18N: French Canada Translations
I18N: French Translations
I18N: German Translations
I18N: Hungarian Translations
I18N: Italian Translations
I18N: Japanese Translations
I18N: Korean Translations
I18N: Norwegian Translations
I18N: Polish Translations
I18N: Portuguese Translations
I18N: Russian Translations
I18N: Simplified Chinese Translations
I18N: Spanish Translations
I18N: Swedish Translations
I18N: Thai Translations
I18N: Traditional Chinese Translations
I18N: Turkish Translations

These translations can't be customized since they ship with the application binary and translated natively on the device according to the language settings for the device.

Server-side localization

Note: Right-to-left languages are not supported in the native mobile app.

Example

How search works:

Topics are ranked in search results by how closely they match your search terms

Localization on mobile devices

Localization on mobile devices

Native localization

Server-side localization

On this page

Localization on mobile devices

Localization on mobile devices

Native localization

Server-side localization

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