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    Home Paris Mobile Configuration and Navigation ServiceNow Mobile Localization on mobile devices

    Localization on mobile devices

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    Classic UI is going away on mobile!

    In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

    Localization on mobile devices

    ServiceNow mobile apps are localized in 20 languages.

    Mobile language selector

    The native mobile applications are localized in two different ways, which means that there is a blending of localization visible inside native applications.

    Native localization

    Native (on device) localization: Controlled by the device's language preference, which means that many components are localized with the language preference for the user's device. These components can include local screen titles (such as Settings) and local button titles (such as the Clear All button on the filters screen).
    The on-device localization supports the following languages:
    • I18N: Brazilian Portuguese Translations
    • I18N: Czech Translations
    • I18N: Dutch Translations
    • I18N: Finnish Translations
    • I18N: French Canada Translations
    • I18N: French Translations
    • I18N: German Translations
    • I18N: Hungarian Translations
    • I18N: Italian Translations
    • I18N: Japanese Translations
    • I18N: Korean Translations
    • I18N: Norwegian Translations
    • I18N: Polish Translations
    • I18N: Portuguese Translations
    • I18N: Russian Translations
    • I18N: Simplified Chinese Translations
    • I18N: Spanish Translations
    • I18N: Swedish Translations
    • I18N: Thai Translations
    • I18N: Traditional Chinese Translations
    • I18N: Turkish Translations

    These translations can't be customized since they ship with the application binary and translated natively on the device according to the language settings for the device.

    Server-side localization

    Server-side localization: Controlled the same way as desktop web localization (server system language / user preference on server). Localized components on the server include things like field labels, web content, and other data stored on the server in a translated field.

    You can customize translations that use server-side localization the same way you do on the desktop. Translated these elements using the translated name/field table on your instance. For more details on this table, see Translated Name / Field table

    Note: Right-to-left languages are not supported in the native mobile app.

    Example

    This series of screenshots shows a mobile app on a mobile device with Spanish set as its native language. The device is connected to a ServiceNow instance where the instance language is set to English. The user's mobile device translates the Spanish portions the text according to the device's user preferences. These elements cannot be changed with your instance localization settings.

    The English portions are not translated by the mobile device. The English text can be translated using your instances localization settings. As a admin you have control over how these elements are translated.

    Mobile screens showing English as the instance language and Spanish as the native device language.

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    Release version
    Choose your release version

      Localization on mobile devices

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page
      Classic UI is going away on mobile!

      In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

      Localization on mobile devices

      ServiceNow mobile apps are localized in 20 languages.

      Mobile language selector

      The native mobile applications are localized in two different ways, which means that there is a blending of localization visible inside native applications.

      Native localization

      Native (on device) localization: Controlled by the device's language preference, which means that many components are localized with the language preference for the user's device. These components can include local screen titles (such as Settings) and local button titles (such as the Clear All button on the filters screen).
      The on-device localization supports the following languages:
      • I18N: Brazilian Portuguese Translations
      • I18N: Czech Translations
      • I18N: Dutch Translations
      • I18N: Finnish Translations
      • I18N: French Canada Translations
      • I18N: French Translations
      • I18N: German Translations
      • I18N: Hungarian Translations
      • I18N: Italian Translations
      • I18N: Japanese Translations
      • I18N: Korean Translations
      • I18N: Norwegian Translations
      • I18N: Polish Translations
      • I18N: Portuguese Translations
      • I18N: Russian Translations
      • I18N: Simplified Chinese Translations
      • I18N: Spanish Translations
      • I18N: Swedish Translations
      • I18N: Thai Translations
      • I18N: Traditional Chinese Translations
      • I18N: Turkish Translations

      These translations can't be customized since they ship with the application binary and translated natively on the device according to the language settings for the device.

      Server-side localization

      Server-side localization: Controlled the same way as desktop web localization (server system language / user preference on server). Localized components on the server include things like field labels, web content, and other data stored on the server in a translated field.

      You can customize translations that use server-side localization the same way you do on the desktop. Translated these elements using the translated name/field table on your instance. For more details on this table, see Translated Name / Field table

      Note: Right-to-left languages are not supported in the native mobile app.

      Example

      This series of screenshots shows a mobile app on a mobile device with Spanish set as its native language. The device is connected to a ServiceNow instance where the instance language is set to English. The user's mobile device translates the Spanish portions the text according to the device's user preferences. These elements cannot be changed with your instance localization settings.

      The English portions are not translated by the mobile device. The English text can be translated using your instances localization settings. As a admin you have control over how these elements are translated.

      Mobile screens showing English as the instance language and Spanish as the native device language.

      Tags:

      Feedback

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