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    Home Paris Mobile Configuration and Navigation ServiceNow Mobile Configurations for Now Mobile Configure a personalized greeting

    Configure a personalized greeting

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    Classic UI is going away on mobile!

    In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

    Configure a personalized greeting

    Configure the greeting that your users see when they log in to the Now Mobile app. For example, you can add a hello message that includes the user's first and last name.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to Now Mobile App > Applet Launchers.
    2. In the Applet Launchers [sys_sg_applet_launcher] table, open the Homepage record.
    3. Add the Header Titles field to the form.
    4. In the Header Titles field, open the record.
    5. Update the Text field as desired.
      This text displays in the Now Mobile app heading.
      This field uses the {{sys_id}} syntax to reference a variable for the first and last name of the currently logged-in user. Changing the variable is not supported.
    6. Click Submit.

    Result

    When a user logs in to the Now Mobile app, they see your personalized greeting.

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    Release version
    Choose your release version

      Configure a personalized greeting

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page
      Classic UI is going away on mobile!

      In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

      Configure a personalized greeting

      Configure the greeting that your users see when they log in to the Now Mobile app. For example, you can add a hello message that includes the user's first and last name.

      Before you begin

      Role required: admin

      Procedure

      1. Navigate to Now Mobile App > Applet Launchers.
      2. In the Applet Launchers [sys_sg_applet_launcher] table, open the Homepage record.
      3. Add the Header Titles field to the form.
      4. In the Header Titles field, open the record.
      5. Update the Text field as desired.
        This text displays in the Now Mobile app heading.
        This field uses the {{sys_id}} syntax to reference a variable for the first and last name of the currently logged-in user. Changing the variable is not supported.
      6. Click Submit.

      Result

      When a user logs in to the Now Mobile app, they see your personalized greeting.

      Tags:

      Feedback

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