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    Home Paris Mobile Configuration and Navigation ServiceNow Mobile Configurations for Now Mobile Configure catalogs

    Configure catalogs

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    Classic UI is going away on mobile!

    In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

    Configure catalogs

    Enable your users to view and request their associated items in the Now Mobile app. If no catalogs are selected, users can view and request items from all catalogs in the system. By default, the app uses Service Catalog.

    Before you begin

    Role required: admin

    About this task

    Procedure

    1. Navigate to Now Mobile App > Catalogs.
    2. (Optional) In the portal catalogs [m2m_sp_portal_catalog] table, add a catalog in addition to the base system catalog, or change the catalog that is associated with the base system record:
      1. Click New or open the base system record.
      2. On the form, fill in the fields.
        Table 1. Portal catalogs form
        Field Description
        Portal Portal that you select. Select Mobile Employee Service Portal.
        Catalog Catalog that you would like to associate with the app.
        Order Number that indicates the order that the configurations should run. If there are multiple configurations on a portal, the system runs the configurations from the lowest to the highest order that you selected.

    Result

    Your users can view and request items from all added catalogs.

    Tags:

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    Release version
    Choose your release version

      Configure catalogs

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page
      Classic UI is going away on mobile!

      In Paris and future releases, the ServiceNow Classic app no longer receives enhancements or non-priority bug fixes. Migrate to ServiceNow® mobile to take advantage of our improved mobile features. For more detail, see Migrate from classic mobile to ServiceNow mobile.

      Configure catalogs

      Enable your users to view and request their associated items in the Now Mobile app. If no catalogs are selected, users can view and request items from all catalogs in the system. By default, the app uses Service Catalog.

      Before you begin

      Role required: admin

      About this task

      Procedure

      1. Navigate to Now Mobile App > Catalogs.
      2. (Optional) In the portal catalogs [m2m_sp_portal_catalog] table, add a catalog in addition to the base system catalog, or change the catalog that is associated with the base system record:
        1. Click New or open the base system record.
        2. On the form, fill in the fields.
          Table 1. Portal catalogs form
          Field Description
          Portal Portal that you select. Select Mobile Employee Service Portal.
          Catalog Catalog that you would like to associate with the app.
          Order Number that indicates the order that the configurations should run. If there are multiple configurations on a portal, the system runs the configurations from the lowest to the highest order that you selected.

      Result

      Your users can view and request items from all added catalogs.

      Tags:

      Feedback

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