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    Home Paris IT Service Management IT Service Management Asset Management Product Catalog Models Create hardware models Add substitute models to a hardware model

    Add substitute models to a hardware model

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    Add substitute models to a hardware model

    On a hardware model record, you can add substitutes to track what hardware models can be substituted for another hardware model.

    Before you begin

    Role required: model_manager

    About this task

    For example, a 19" monitor can be a valid substitute for a 17" monitor. Note that substitutions are directional so, in this case, a 17" monitor is not a substitution for a 19" monitor. Information about valid substitute models is useful when you select models while creating transfer orders.

    When you select substitute models, note the following conditions.
    • Substitute models can be used with work management transfer orders. Substitute models are not used in procurement part sourcing.
    • Hardware models included in bundled models cannot be added as substitutes.

    Procedure

    1. Navigate to Product Catalog > Product Model > Hardware Models.
    2. Click a hardware model Name.
    3. Click Add Substitution.
    4. In the Collection list on the left, double-click a hardware model.
      The hardware model is added to the List on the right.
    5. Click Save.
      The model is listed in the Substitutes related list.
    Related tasks
    • Add compatible models to a hardware model
    Related concepts
    • Models
    • Bundled models
    • Transfer orders
    • Procurement

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      Add substitute models to a hardware model

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Add substitute models to a hardware model

      On a hardware model record, you can add substitutes to track what hardware models can be substituted for another hardware model.

      Before you begin

      Role required: model_manager

      About this task

      For example, a 19" monitor can be a valid substitute for a 17" monitor. Note that substitutions are directional so, in this case, a 17" monitor is not a substitution for a 19" monitor. Information about valid substitute models is useful when you select models while creating transfer orders.

      When you select substitute models, note the following conditions.
      • Substitute models can be used with work management transfer orders. Substitute models are not used in procurement part sourcing.
      • Hardware models included in bundled models cannot be added as substitutes.

      Procedure

      1. Navigate to Product Catalog > Product Model > Hardware Models.
      2. Click a hardware model Name.
      3. Click Add Substitution.
      4. In the Collection list on the left, double-click a hardware model.
        The hardware model is added to the List on the right.
      5. Click Save.
        The model is listed in the Substitutes related list.
      Related tasks
      • Add compatible models to a hardware model
      Related concepts
      • Models
      • Bundled models
      • Transfer orders
      • Procurement

      Tags:

      Feedback

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