You can manually place any alert into maintenance to hide it from the Alerts list and Agent Workspace.

1. Navigate to Event Management > All Alerts.
2. Perform one of the following actions:

   Option	Description
   To put multiple alerts into maintenance	Select the check boxes next to each alert, and then click the Maintenance UI action at the top of the list.
   To put one alert into maintenance	Open the alert, and either select the Maintenance check box and click Update, or click the Maintenance UI action at the top of the list.