Discovery monitoring and issue resolution

Learn how to monitor the progress of your discoveries and how to configure the system to aggregate performance metrics that are important to you. Find descriptions of the error messages you see, as well as possible steps you can take to solve problems. The Knowledge Base on Hi contains several articles to help you troubleshoot discovery issues.

Discovery Home Page: Open the Discovery Manager to create or edit schedules for IP-based and Cloud Discovery. View the CIs and cloud resources that your schedules discover and then track any errors that occurred.
Discovery Dashboard: Monitor ongoing Discovery operations and manage reports that query the database. View summary information about Discovery status, discovered devices, timelines, and errors.
Discovery Troubleshooting Guide: Look at the Discovery troubleshooting guide in the knowledge base if you are experiencing symptoms, such as the inability for Discovery to classify a discovered host, or the Shazzam probe not finding certain types of devices.
Discovery error messages: View the list of common error messages and possible solutions.
Discovery performance metrics: View performance metrics on probe/pattern and sensor processing times. You can use the roll-up data to monitor the performance of specific discoveries or to compare performance between versions after an upgrade.

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Discovery monitoring and issue resolution

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