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    • IT Operations Management
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    Home Paris IT Operations Management IT Operations Management ITOM Visibility Discovery Discovery monitoring and issue resolution

    Discovery monitoring and issue resolution

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    Discovery monitoring and issue resolution

    Learn how to monitor the progress of your discoveries and how to configure the system to aggregate performance metrics that are important to you. Find descriptions of the error messages you see, as well as possible steps you can take to solve problems. The Knowledge Base on Hi contains several articles to help you troubleshoot discovery issues.

    Discovery Home Page
    Open the Discovery Manager to create or edit schedules for IP-based and Cloud Discovery. View the CIs and cloud resources that your schedules discover and then track any errors that occurred.
    Discovery Dashboard
    Monitor ongoing Discovery operations and manage reports that query the database. View summary information about Discovery status, discovered devices, timelines, and errors.
    Discovery Troubleshooting Guide
    Look at the Discovery troubleshooting guide in the knowledge base if you are experiencing symptoms, such as the inability for Discovery to classify a discovered host, or the Shazzam probe not finding certain types of devices.
    Discovery error messages
    View the list of common error messages and possible solutions.
    Discovery performance metrics
    View performance metrics on probe/pattern and sensor processing times. You can use the roll-up data to monitor the performance of specific discoveries or to compare performance between versions after an upgrade.

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      Discovery monitoring and issue resolution

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Discovery monitoring and issue resolution

      Learn how to monitor the progress of your discoveries and how to configure the system to aggregate performance metrics that are important to you. Find descriptions of the error messages you see, as well as possible steps you can take to solve problems. The Knowledge Base on Hi contains several articles to help you troubleshoot discovery issues.

      Discovery Home Page
      Open the Discovery Manager to create or edit schedules for IP-based and Cloud Discovery. View the CIs and cloud resources that your schedules discover and then track any errors that occurred.
      Discovery Dashboard
      Monitor ongoing Discovery operations and manage reports that query the database. View summary information about Discovery status, discovered devices, timelines, and errors.
      Discovery Troubleshooting Guide
      Look at the Discovery troubleshooting guide in the knowledge base if you are experiencing symptoms, such as the inability for Discovery to classify a discovered host, or the Shazzam probe not finding certain types of devices.
      Discovery error messages
      View the list of common error messages and possible solutions.
      Discovery performance metrics
      View performance metrics on probe/pattern and sensor processing times. You can use the roll-up data to monitor the performance of specific discoveries or to compare performance between versions after an upgrade.

      Tags:

      Feedback

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