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    Home Paris IT Asset Management IT Asset Management Hardware Asset Management Hardware Model Normalization

    Hardware Model Normalization

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    Hardware Model Normalization

    Asset Management Hardware Model Normalization enables users to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models. Data from the models is compared against the data in the Hardware Model Normalization Content Service.

    The Hardware Model Normalization (com.sn_hwnorm) plugin requires ServiceNow personnel to activate it.

    The Normalization Data Services Client (com.glide.data_services_canonicalization.client) plugin is also activated when you activate the Hardware Model Normalization plugin.

    Note: This documentation is for Hardware Model Normalization. For additional information on Asset Management, see the Asset Management documentation.

    Scheduled jobs

    To standardize your hardware and consumable models, the asset data needs to be normalized. You can manually update the model records with the normalization content, or you can compare your data against the Hardware Asset Management Content Service.

    The HAM- Hardware Model Normalization scheduled job runs daily.

    Content from the Hardware Model Normalization Content Service is pulled into the Now Platform. If any existing models haven't been fully normalized, the updates from content service the will update the models normalization status if better data has been provided. Use the Asset Job Log (asset_job_log) table to review the status of the scheduled job.

    The normalization status of models can be reverted by clicking Revert Normalization on the model. Any normalization that occurred on the model will be reverted and the rule will be deactivated. When the scheduled job runs, the models are processed with the active rules and the status is updated.

    The scheduled job generates hardware and consumable model reports. These reports identify the overall status of your models and provide a breakdown of the normalization status.

    The following reports are included.
    • Hardware Product Overall Normalization Status
    • Consumable Product Overall Normalization Status
    • Hardware Model Normalization Status
    • Consumable Model Normalization Status

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      Hardware Model Normalization

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Hardware Model Normalization

      Asset Management Hardware Model Normalization enables users to normalize the details, such as manufacturer, product, model, and device type, of your hardware and consumable models. Data from the models is compared against the data in the Hardware Model Normalization Content Service.

      The Hardware Model Normalization (com.sn_hwnorm) plugin requires ServiceNow personnel to activate it.

      The Normalization Data Services Client (com.glide.data_services_canonicalization.client) plugin is also activated when you activate the Hardware Model Normalization plugin.

      Note: This documentation is for Hardware Model Normalization. For additional information on Asset Management, see the Asset Management documentation.

      Scheduled jobs

      To standardize your hardware and consumable models, the asset data needs to be normalized. You can manually update the model records with the normalization content, or you can compare your data against the Hardware Asset Management Content Service.

      The HAM- Hardware Model Normalization scheduled job runs daily.

      Content from the Hardware Model Normalization Content Service is pulled into the Now Platform. If any existing models haven't been fully normalized, the updates from content service the will update the models normalization status if better data has been provided. Use the Asset Job Log (asset_job_log) table to review the status of the scheduled job.

      The normalization status of models can be reverted by clicking Revert Normalization on the model. Any normalization that occurred on the model will be reverted and the rule will be deactivated. When the scheduled job runs, the models are processed with the active rules and the status is updated.

      The scheduled job generates hardware and consumable model reports. These reports identify the overall status of your models and provide a breakdown of the normalization status.

      The following reports are included.
      • Hardware Product Overall Normalization Status
      • Consumable Product Overall Normalization Status
      • Hardware Model Normalization Status
      • Consumable Model Normalization Status

      Tags:

      Feedback

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