Screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and PPE. Require that users agree to comply with health and safety policies before they return to the workplace.

The ServiceNow® Employee Health Screening application enables organizations to screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and personal protective equipment (PPE). Based on their own criteria, organizations can determine whether it’s safe for the user to enter the workplace. Organizations can use a reporting dashboard  to view trends by sites and record the return of users into  their  facilities.

Screen employees for fever and PPE before allowing them to enter the workplace
Use guided setup to implement Safe Workplace suite apps
The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

Integrate with Customer Service Management

Use ServiceNow® Customer Service Management and Employee Health Screening together to provide consumers and contacts with access to a health verification form on your Consumer or Customer Service Portals. Conduct health screenings for consumers and contacts before they can be granted entry to a location. For more information about using Customer Service Management with Employee Health Screening, see Integrate Customer Service Management with Safe Workplace applications.

Use with other Safe Workplace suite applications

Employee Health Screening is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
  • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
  • With the Emergency Outreach application, notify employees of important information about anticipated or occurring emergency situations. Send an outreach notification via email, mobile push message, or SMS message to request an employee response. You can also configure other preferred communication channels.
  • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
  • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.

All Safe Workplace suite applications are available in the ServiceNow Store.

Safe Workplace suite for federal customers

Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.