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Financial Services Operations

ServiceNow® Financial Services Operations (FSO) enables financial services institutions (FSIs) to securely automate core operational processes through pre-built digital applications and workflows. FSO connects operations across all departments—front, middle, and back-office—for financial institutions with one platform.

Financial Services Operations (FSO) includes the following applications:

Financial Services Payment Operations: The ServiceNow® Financial Services Payment Operations application enables you to create and manage cases and tasks for payment requests, including payment inquiries and investigations.
Financial Services Card Operations: The ServiceNow® Financial Services Card Operations application enables you to create and manage cases and tasks for credit card requests, including requests for new cards, increasing or decreasing credit limits, and blocking or unblocking credit cards.
Financial Services Loan Operations: The ServiceNow® Financial Services Loan Operations enables you to manage service requests and system-generated exceptions for all types of loans for consumers and business customers.

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Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

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Financial Services Operations

Financial Services Operations (FSO) includes the following applications:

Financial Services Payment Operations: The ServiceNow® Financial Services Payment Operations application enables you to create and manage cases and tasks for payment requests, including payment inquiries and investigations.
Financial Services Card Operations: The ServiceNow® Financial Services Card Operations application enables you to create and manage cases and tasks for credit card requests, including requests for new cards, increasing or decreasing credit limits, and blocking or unblocking credit cards.
Financial Services Loan Operations: The ServiceNow® Financial Services Loan Operations enables you to manage service requests and system-generated exceptions for all types of loans for consumers and business customers.

Request apps on the Store

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Financial Services Operations

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Financial Services Operations

Financial Services Operations

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