Make workplace reservations in Workplace Safety Management when you are
ready to return to the office. You can reserve a workplace for a day or less directly or request a
workplace for a specified period. Once a reservation request is approved and confirmed, you are
notified about the reservation details. The Workplace Service Delivery also offers
more advanced workplace reservation options in the Workplace Reservation Management
application.
Attention: Starting with
Workplace Safety Management (sn_wsd_core) version 2.1, all updates and new features
are available only on the
Workplace Service Portal. The workplace services
provided by
ServiceNow® are removed from the
Service Portalon
Workplace Safety Management (sn_wsd_core) beginning with version 2.1. To
configure the Workplace service catalog in the
Service Portal, see
Configure a catalog in Service
Portal.
Reserving a workplace
As an employee, you can request a workplace reservation using Workplace Service Portal or the Now® Mobile app.
When making a reservation, you can choose an available space that you want to access or select
an available area. If you've made a reservation for an area, you can work from any available
space within that area when you return to office.
You can select a shift of your choice from the shift schedules defined by your organization.
If your organization does not use shifts, you can select a custom time period. Depending on your
organizational guidelines, your reservation request might require an approval. For more
information, see Request a workplace reservation for multiple days.
Note: If you need a workplace for only a day or less, you can reserve it directly and do not
have to submit a request and get approval. For more information, see
Reserve a workplace for a day.
You can check the status and details of all your reservation requests on Workplace Service Portal or through the Now Mobile app.
Space reservation request states
Once you submit a space reservation request, its status changes depending on the action taken
on it by your approving manager or the workplace manager. You receive email notifications of
these changes.
If you install the Now® Mobile app on your mobile device, you will also
receive push notifications about your reservation requests.
