Submit a general workplace service request for issues that need a human response.
These issues might not be covered by current automated workflows.
Request a workplace-related help or raise an issue about anything related to the
workplace.
You can also submit a general question using the Virtual
agent chat support. Navigate to and click the chat icon (
). Type your question or select Show Me Everything to
choose from the list of options to submit your query.
Depending on your platform, do one of the following to view your requests:
- On the Workplace Service Portal, go to the
Requests tab to view your requests and
reservations.
- On the Now Mobile app's navigation bar, tap
For Me and scroll down to the My Request section
to view your requests.
- In the virtual agent chat, type your question or
select Show Me Everything to select from a list of
available options.
If you want to cancel a request, Click Cancel Request.
When the request is resolved, select Accept or
Reject.
