As an admin, monitor the number of events and calendar items in the Workplace Calendar Synchronization application whenever a reservation is synchronized.
As an admin, the application enables you to view and manage the following:
- Events
- Calendar items
- Synchronization deltas
Events
Every action during a reservation synchronization triggers an event. These actions include
creating, updating, or canceling a reservation. The
Workplace Calendar Synchronization
handles these events and sends notifications to the calendar services.
- An event can create one or more calendar items.
- An event contains a request and a response to the request.
- To ensure that multiple calendar services can communicate with Workplace Reservation Management, events translate the reservations and messages
from the calendar provider into standardized actions in Workplace Reservation Management.
When a workplace item is synchronized with the calendar service, an event is created to get
the latest details. The response from the calendar service also creates an event. Similarly,
events are created whenever a reservation is created or updated within Workplace Reservation Management for workplace items that are configured to
synchronize. You can convert an event into JSON format. You can also re-process
an event if there was an error or for any other reason.
Calendar items
Every action performed by the calendar service is converted to a calendar item that is handled
in the Workplace Reservation Management application. A calendar item is either a
new reservation or a reservation update. Using calendar items, you can also create, update, or
cancel a reservation in the Workplace Reservation Management
application. You can convert a calendar item into JSON
format
Synchronization deltas
When a workplace item is synchronized, a delta key is generated. A delta key is used and
updated every time a workplace item synchronizes with the calendar service. Each sync delta
contains a token that indicates how much information was synced last time so that a delta
with the new changes can be returned in the next request instead of the complete calendar
history. You can know the details of the workplace item such as the number of reservations
created or any changes made on the reservation. The delta key ensures that only the changes
that occurred between the previous and the current synchronization are retrieved. The delta
key retrieves details of any new, updated, and canceled reservations on the workplace
item.
