Create an integration profile to track software subscriptions and optimize stale licenses for the Box service.

1. Create an application on the Box Platform.
   1. Navigate to the Box Developer Console and sign in to your account.
   2. On the My Apps page, click Create New App.
   3. Select Custom App.
   4. On the Authentication Method page, select Standard OAuth 2.0 (User Authentication).
   5. Enter an application name, and then click Create App.
   6. On the Configuration page, obtain the Client ID and Client Secret. You will need to copy and paste these values into your ServiceNow instance in the following steps.
      Note:

      Your client ID and client secret are sensitive. Do not share them.

   7. Enter https://instance.service-now.com/oauth_redirect.do as the Redirect URI, where instance is the name of your ServiceNow instance.
   8. Select the following application scope check boxes:
      • Read all files and folders stored in Box
      • Read and write all files and folders stored in Box
      • Manage users
      • Manage enterprise properties

      These scopes enable the integration to get a list of users, get user activity, and reclaim unused subscriptions.

   9. Click Save Changes.
2. Return to your ServiceNow instance and create an integration profile.
   1. Navigate to SaaS License > Administration > Create New Profile and select the integration profile you want to create.
   2. On the form, fill in the fields.

      Table 2. Integration profile record form

      Field	Value
      Display name	Name of the integration profile.
      Client Id	Client ID for the OAuth application created in the SaaS admin account.
      Redirect url	URL of the OAuth provider that you're redirected to after authentication. This value is automatically populated.
      Client secret	Password associated with the client ID.
      Profile type	Type of integration profile. This value is automatically populated.
      Analyze user activity from	You can choose to start analyzing data from the current date or from up to 60 days in the past. Choosing a date in the past enables you to detect stale subscriptions without waiting in real time because you can see subscriptions that haven't been used recently. Because choosing a date in the past increases the amount of data that is analyzed, it could take several hours for you to be able to view the results.

   3. Click Submit.
3. On the integration profile, click the Get OAuth Token related link.
4. In the pop-up window, select your Box admin account and click Allow.
   Note: When user subscriptions are reclaimed, files from the reclaimed accounts are transferred to the admin account selected in this step. This account can be a different admin account than the one used to set up the integration. If you need to start transferring files to a new admin, you can click the Get OAuth Token related link again at any time to select a different admin account. After selecting a new admin, you can reclaim the old admin account to transfer all of their files to the new admin, including all previously reclaimed user files.