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    • Software Asset Management
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    Home Orlando Software Asset Management Software Asset Management

    Software Asset Management

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    Software Asset Management

    Power the IT life cycle with ServiceNow Software Asset Management, which offers the only single-architecture platform for ITIL.

    Take command of your software assets

    Gartner, Inc. states that organizations often face three or more software audits a year. The number of audits and lack of a consolidated asset management platform can create challenges for an organization to control and optimize software spend. Use ServiceNow® Software Asset Management to take command of your software assets.
    • Seamlessly track your software assets through the entire life cycle of the software.
    • View the licensing position of your software and mitigate potential compliance issues.
    • Use Software Asset Management dashboards to quickly and accurately report the software usage of your organization.

    View and download the full infocard for a highlight of Software Asset Management features.

    Normalize software assets
    Automatically normalize your software assets with updates from the Software Asset Management content service.
    Leverage Publisher Packs
    Dedicated dashboards for complex publisher specific licensing and consumption.
    Take action on your license position
    Use the License Workbench to easily take action on your license compliance position and remediate potential issues.
    Import your organization's entitlement data
    Upload all your entitlement data in a Microsoft Excel spreadsheet to quickly add your entitlement information to the Now Platform application.
    Software Spend Detection
    Identify software spend transactions in your organization to get a holistic view of all authorized and unauthorized software spend.

    Normalize software assets

    Software Asset Management Content Library diagram

    After you enable a discovery source, the Software Asset Management application normalizes software installation data. Weekly content updates such as publisher names, product names, and software life cycle dates, are made available. Use the updated content to normalize the discovered data in your environment to keep your software installation data current. You can opt in to securely and anonymously send your unnormalized content to the ServiceNow for research, validation, and updates.

    Leverage Publisher Packs

    Oracle Publisher Analystics dashboard

    Software publishers use different licensing models, which can make tracking license compliance difficult. In additional to the thousands of software publishers in the Content Library, the Software Asset Management application offers publisher packs for specific licenses from your top software and SaaS publishers.

    Take action on your license position

    License Workbench

    The License Workbench offers you the ability to easily view your license compliance position. If any of your licenses are out of compliance, drill-down into the product and review the remediation suggestions provided by the License Workbench. Select an option to efficiently bring your license position back into compliance.

    Import your organization's entitlement data

    Import entitlement template

    With the Software Asset Management aplication, use the import entitlement functionality to import all of your entitlements and user allocations with a Microsoft Excel spreadsheet. By filling out the template provided, seamlessly create both software entitlements and software models at the same time.

    Software Spend Detection

    Software Spend Detection dashboard

    Use the ServiceNow Software Spend Detection application to track, analyze, and optimize software spending at your company. Get started by importing your company’s financial transaction data. Software Spend Detection automatically identifies transactions that are software purchases, which enables you to track software spending over time and view all transactions for a specific software product or publisher. Streamline business processes and reduce costs by consolidating software products with similar functionality.

    Get started

    • Work with an implementation specialist to streamline your Software Asset Management setup process. To learn more or view a demo, see the Customer Success Center.
    • Sign up for the ServiceNow Software Asset Management fundamentals training program and certification to learn about core Software Asset Management functionality and release-specific features.
    • Sign up for the Software Asset Management (SAM) Getting Started course to learn the basic concepts and terminology of the Software Asset Management application.
    • For information on how to request Software Asset Management and to begin setup, see Setting up Software Asset Management.

    Applications and features

    • Software Asset Management
    • Publisher Packs
    • SaaS License Management
    • Software Spend Detection

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    Release version
    Choose your release version

      Software Asset Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Software Asset Management

      Power the IT life cycle with ServiceNow Software Asset Management, which offers the only single-architecture platform for ITIL.

      Take command of your software assets

      Gartner, Inc. states that organizations often face three or more software audits a year. The number of audits and lack of a consolidated asset management platform can create challenges for an organization to control and optimize software spend. Use ServiceNow® Software Asset Management to take command of your software assets.
      • Seamlessly track your software assets through the entire life cycle of the software.
      • View the licensing position of your software and mitigate potential compliance issues.
      • Use Software Asset Management dashboards to quickly and accurately report the software usage of your organization.

      View and download the full infocard for a highlight of Software Asset Management features.

      Normalize software assets
      Automatically normalize your software assets with updates from the Software Asset Management content service.
      Leverage Publisher Packs
      Dedicated dashboards for complex publisher specific licensing and consumption.
      Take action on your license position
      Use the License Workbench to easily take action on your license compliance position and remediate potential issues.
      Import your organization's entitlement data
      Upload all your entitlement data in a Microsoft Excel spreadsheet to quickly add your entitlement information to the Now Platform application.
      Software Spend Detection
      Identify software spend transactions in your organization to get a holistic view of all authorized and unauthorized software spend.

      Normalize software assets

      Software Asset Management Content Library diagram

      After you enable a discovery source, the Software Asset Management application normalizes software installation data. Weekly content updates such as publisher names, product names, and software life cycle dates, are made available. Use the updated content to normalize the discovered data in your environment to keep your software installation data current. You can opt in to securely and anonymously send your unnormalized content to the ServiceNow for research, validation, and updates.

      Leverage Publisher Packs

      Oracle Publisher Analystics dashboard

      Software publishers use different licensing models, which can make tracking license compliance difficult. In additional to the thousands of software publishers in the Content Library, the Software Asset Management application offers publisher packs for specific licenses from your top software and SaaS publishers.

      Take action on your license position

      License Workbench

      The License Workbench offers you the ability to easily view your license compliance position. If any of your licenses are out of compliance, drill-down into the product and review the remediation suggestions provided by the License Workbench. Select an option to efficiently bring your license position back into compliance.

      Import your organization's entitlement data

      Import entitlement template

      With the Software Asset Management aplication, use the import entitlement functionality to import all of your entitlements and user allocations with a Microsoft Excel spreadsheet. By filling out the template provided, seamlessly create both software entitlements and software models at the same time.

      Software Spend Detection

      Software Spend Detection dashboard

      Use the ServiceNow Software Spend Detection application to track, analyze, and optimize software spending at your company. Get started by importing your company’s financial transaction data. Software Spend Detection automatically identifies transactions that are software purchases, which enables you to track software spending over time and view all transactions for a specific software product or publisher. Streamline business processes and reduce costs by consolidating software products with similar functionality.

      Get started

      • Work with an implementation specialist to streamline your Software Asset Management setup process. To learn more or view a demo, see the Customer Success Center.
      • Sign up for the ServiceNow Software Asset Management fundamentals training program and certification to learn about core Software Asset Management functionality and release-specific features.
      • Sign up for the Software Asset Management (SAM) Getting Started course to learn the basic concepts and terminology of the Software Asset Management application.
      • For information on how to request Software Asset Management and to begin setup, see Setting up Software Asset Management.

      Applications and features

      • Software Asset Management
      • Publisher Packs
      • SaaS License Management
      • Software Spend Detection

      Tags:

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