Take command of your software assets

View and download the full infocard for a highlight of Software Asset Management features.

	Normalize software assets Automatically normalize your software assets with updates from the Software Asset Management content service.
	Leverage Publisher Packs Dedicated dashboards for complex publisher specific licensing and consumption.
	Take action on your license position Use the License Workbench to easily take action on your license compliance position and remediate potential issues.
	Import your organization's entitlement data Upload all your entitlement data in a Microsoft Excel spreadsheet to quickly add your entitlement information to the Now Platform application.
	Software Spend Detection Identify software spend transactions in your organization to get a holistic view of all authorized and unauthorized software spend.

Normalize software assets

After you enable a discovery source, the Software Asset Management application normalizes software installation data. Weekly content updates such as publisher names, product names, and software life cycle dates, are made available. Use the updated content to normalize the discovered data in your environment to keep your software installation data current. You can opt in to securely and anonymously send your unnormalized content to the ServiceNow for research, validation, and updates.

Leverage Publisher Packs

Software publishers use different licensing models, which can make tracking license compliance difficult. In additional to the thousands of software publishers in the Content Library, the Software Asset Management application offers publisher packs for specific licenses from your top software and SaaS publishers.

Take action on your license position

The License Workbench offers you the ability to easily view your license compliance position. If any of your licenses are out of compliance, drill-down into the product and review the remediation suggestions provided by the License Workbench. Select an option to efficiently bring your license position back into compliance.

Import your organization's entitlement data

With the Software Asset Management aplication, use the import entitlement functionality to import all of your entitlements and user allocations with a Microsoft Excel spreadsheet. By filling out the template provided, seamlessly create both software entitlements and software models at the same time.

Software Spend Detection

Use the ServiceNow Software Spend Detection application to track, analyze, and optimize software spending at your company. Get started by importing your company’s financial transaction data. Software Spend Detection automatically identifies transactions that are software purchases, which enables you to track software spending over time and view all transactions for a specific software product or publisher. Streamline business processes and reduce costs by consolidating software products with similar functionality.

Get started

• Work with an implementation specialist to streamline your Software Asset Management setup process. To learn more or view a demo, see the Customer Success Center.
• Sign up for the ServiceNow Software Asset Management fundamentals training program and certification to learn about core Software Asset Management functionality and release-specific features.
• Sign up for the Software Asset Management (SAM) Getting Started course to learn the basic concepts and terminology of the Software Asset Management application.
• For information on how to request Software Asset Management and to begin setup, see Setting up Software Asset Management.