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    Home Orlando Now Platform Capabilities Now Platform capabilities Live Feed Administer live feed Record feeds Configure security

    Configure security

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    Configure security

    Record feeds honor the access control rules (ACLs) for the associated record.

    Users can only view messages on the record feed if they have access to the same information on the record. For example:
    • If an ACL allows a user to read and create comments on an incident, then the user can view and add messages posted as comments on the incident feed.
    • If an ACL restricts a user from reading work notes, then the user cannot view messages posted as work notes on the incident feed.
    Note: Access control rules are only checked when a user first accesses the record feed. After users view the feed, an administrator must remove them manually to change their access.

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    Release version
    Choose your release version

      Configure security

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Configure security

      Record feeds honor the access control rules (ACLs) for the associated record.

      Users can only view messages on the record feed if they have access to the same information on the record. For example:
      • If an ACL allows a user to read and create comments on an incident, then the user can view and add messages posted as comments on the incident feed.
      • If an ACL restricts a user from reading work notes, then the user cannot view messages posted as work notes on the incident feed.
      Note: Access control rules are only checked when a user first accesses the record feed. After users view the feed, an administrator must remove them manually to change their access.

      Tags:

      Feedback

          Share this page

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