Describes the differences between the Notify and Legacy Notify applications, including
architecture, workflows, Twilio support, and task-initiated conference calls.
| Legacy Notify (com.snc.notifynow) |
Notify (com.snc.notify) |
| Is deprecated. Supported only telephony services. |
Supports pure conferencing solutions such as Zoom in addition to the Telephony
providers like Twilio.
|
| Manage a single number from a Twilio account per instance. |
Provides support for multiple numbers per Twilio account, especially
cross-geographical scenarios. |
| Does not include support for customizable workflows for Voice and SMS incoming or
outgoing scenarios. |
Workflow-driven approach for handling incoming and outgoing Voice and SMS events,
making the integration easy to customize. |
| Hard-coded join conference SMS and IVR prompts for joining a conference call. |
Includes a configurable workflow for handling SMS and Voice IVR prompts. |
| Support for SMS-based answers. |
Notify On Task support for sending SMS and initiating conference calls from any
task. |
