Configure the Knowledge Demand Insights feature to identify which topics are missing knowledge articles and creating actionable knowledge gaps for missing topics.

1. Configure similarity and clustering solution definitions to enable comparing knowledge bases with a task type.
2. Configure the combination of the task table and similarity and clustering solution definitions that are processed in a scheduled job for a task type.
3. Configure scheduled jobs for each task.
4. Configure assignment rules to automatically assign feedback tasks of type Knowledge gap.
   Note: If no assignment rules are configured, a knowledge admin or knowledge manager can later use the Feedback Management feature in the Knowledge module to manually assign a feedback task.