The Information applet on the Now Mobile app enables you to
access knowledge articles from a mobile device.
You can specify user criteria for an article to control
which users can read the article. If no user criteria is defined for an article, all
users can read the article.
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Access your instance using the mobile application.
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On the Now Mobile
app, tap Information.
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Access your recently viewed or the most popular knowledge articles
Table 1. Information applet article views
| Section |
Description |
| Recently Viewed |
Up to five of the articles you viewed within the last 30
days. |
| Popular |
Up to five of the most popular knowledge articles. The
Now Mobile app homepage includes a similar section that displays
up to three of the most popular articles. |
Note: Tap See All to view the complete list of articles
within the selected section.
