Review de-duplication tasks (legacy)
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- UpdatedJan 30, 2025
- 2 minutes to read
- Yokohama
- Configuration Management
Review details of de-duplication tasks, and then potentially remediate a de-duplication task.
Before you begin
Role required: itil to view, and itil_admin or cmdb_dedup_admin to remediate a de-duplication task.
About this task
- Review de-duplication tasks
- Remediate de-duplication tasks in bulk by using de-duplication templates
- Gain insights into de-duplication counts and status in your organization
If a duplicate CI is a dependent CI, then you can view the details of the dependent relationship, the Depend on CI, and any relation qualifier chain. If the dependent CI has a lookup table, then you can see the details of the respective lookup table.
Procedure
What to do next
Analyze de-duplication tasks to determine which CIs should remain active and which of the duplicate CIs in the Duplicate Audit Results lists are stale or incorrect. Click Remediate to remediate a single de-duplication task.
Related Content
- Relation qualifier
A relation qualifier, which is a CI of the Qualifier [cmdb_ci_qualifier] type, stores important information about the CI relationships.
- Document ID field