Review details of de-duplication tasks, and then potentially remediate a de-duplication task.

1. Navigate to Configuration > Identification/Reconciliation > De-duplication Tasks.
2. Select a task.

   Table 1. Remediate Duplicate Task form

   Field	Description
   Number	Unique task number.
   Assigned to	Person who is responsible for resolving the task.
   Short description	Description for the task.
   Work notes	Details describing how the CI was identified as a duplicate. Note: Not available in de-duplication tasks that were created prior to the London release. This field also contains user notes about the decisions and steps of resolving the task.
   Priority	Task priority.
   State	State of the de-duplication task as it progresses through resolution.

3. In the related lists section, click the Duplicate Audit Results tab to see the list of duplicate CIs in this task. You can click a CI to display more CI details.

   Column	Description
   Duplicate CI	Reference to the duplicate CI. Note: This field is a document ID type, which means that it can reference any record on any table. If the referenced CI is deleted as part of resolving duplicate tasks, then this field is empty.
   Relationship	For a duplicate CI that is a dependent CI, this field shows the relationship between the duplicate CI and depend on CI.
   Depend on CI	If the duplicate CI is a dependent CI, then this field displays the depend on CI.
   Discovery source	Discovery method used for the CI.