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Home Orlando Now Platform Capabilities Now Platform capabilities Service Portal Create a portal Associate a portal with a knowledge base

Associate a portal with a knowledge base

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Associate a portal with a knowledge base

You can associate a portal with any knowledge base. Multiple knowledge bases can be associated with a portal.

Before you begin

Role required: admin or sp_admin

Procedure

Navigate to Service Portal > Portals.
In the Knowledge Bases related list. Click the Edit button.
Select one or more knowledge bases to add to the portal. The knowledge bases are displayed in Service Portal page listed in the KB Home page for the portal. If no knowledge bases are selected, all knowledge bases are available in the portal
Click Update.

Related concepts

Configure the Knowledge Management Service Portal

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Associate a portal with a knowledge base

Save as PDF Selected topic Topic & subtopics All topics in contents
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Share this page

Associate a portal with a knowledge base

You can associate a portal with any knowledge base. Multiple knowledge bases can be associated with a portal.

Before you begin

Role required: admin or sp_admin

Procedure

Navigate to Service Portal > Portals.
In the Knowledge Bases related list. Click the Edit button.
Select one or more knowledge bases to add to the portal. The knowledge bases are displayed in Service Portal page listed in the KB Home page for the portal. If no knowledge bases are selected, all knowledge bases are available in the portal
Click Update.

Related concepts

Configure the Knowledge Management Service Portal

Tags:

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