The SC Categories widget displays Service Catalogcategories. You can use this base system widget as-is in your Service Portal or clone it to suit your own business needs.

The system renders the categories available in this widget from the Categories table in Service Catalog [sc_category].

If you associate your portal with multiple catalogs, then the SC Categories widget also includes a menu to select which catalog to browse.

For more information on associating your portal with catalogs, see Configure a catalog in Service Portal.

Instance options

Table 1. Categories widget instance options fields

Field	Description
Data
Page	Defines what page opens when a user clicks a category. By default, this option redirects to the page for the selected category.
Number of categories to load	Specifies the number of categories displayed in the Categories pane. By default, ten categories are displayed. If there are additional categories, the Show All option is available.
Presentation
Bootstrap color	Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Category Layout	Select a flat or nested layout. A flat layout shows all of the available categories. A nested layout shows only the parent categories. Use a nested layout if you have a large number of categories to prevent an unnecessarily long list. Click that appears next to a category with nested topics to expand the sub-categories. The widget only supports three levels of nesting. After level four, categories appear in the flat view.
Behavior
Hide at XS	Hides the categories option on small screens, for example, on smart phones. The default is set to false.
Omit badges	Show or hide the number of items included in each category.
Check canView per item	Verifies with each item that the user has the right roles to view the catalog item.

Note: If a category contains more than 200 items, update the following instance options on this widget for better performance:

• Category Layout: Flat
• Omit badges: True
• Check canView per item: False