Requests and Approvals widget

Allow a user to refer to their open requests and approvals in the Service Catalog. You can use this base system widget as-is in your Service Portal or clone it to suit your own business needs.

Using the widget

The Requests and Approvals widgets includes two tabs: My Requests and My Approvals.

A user opens the My Requests tab to see data from the Task [task] table. If the user has opened any task record, such as an incident or a change request, the record is displayed in the widget.

A user opens the My Approvals tab to see data from the Approvals [sysapproval_approver] table. If the user has been assigned to approve a request, the approval record is displayed in the widget.

If the user doesn't have any open requests or approvals, the widget remains hidden on the page.

Instance options

The Requests and Approvals widget doesn't include instance options.

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Requests and Approvals widget

Requests and Approvals widget

Using the widget

Instance options

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Requests and Approvals widget

Requests and Approvals widget

Using the widget

Instance options

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