Describes at what stage of the order a requested item is. You can use this base system widget as-is in your Service Portal or clone it to suit your own business needs.

You can define different workflows for items directly within the Service Catalog module. For more information on Service Catalog workflows, see Service Catalog request fulfillment .

Instance options

Table 1. Requested Items instance options fields

Field	Description
Title	Name of the widget. The title appears in the header of the widget.
Bootstrap color	Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list.
Display field	Determine what information displays as the title for each requested item. Short description is the default.
Filter	Limit what appears in the list using a filter. You can add a filter by opening the Requested Items record in the platform (From the context menu, click Open in platform) and using the condition builder.
Table	Table that displays the item when the user clicks an entry
Link to this page	Page that opens when the user clicks an item
Maximum entries	Max number of entries that appear in the list of requested items