If Service Portal is not active on
your instance, you can activate it from the plugin module. You must have the administrator role to
activate a plugin.
Locate the Service Portal for Enterprise
Service Management [com.glide.service-portal.esm] plugin in the list of plugins. Activate the
plugin and select the option to include demo data. For more information on activating a plugin,
see the Activate a plugin
topic.
Activating
Service Portal automatically
activates the following plugins:
- Service Portal - Knowledge Base [com.glide.service-portal.knowledge-base]
- Service Portal - Service Catalog [com.glide.service-portal.service-catalog]
- Service Portal - Service Status [com.glide.service-portal.service-status]
- Service Portal Configuration Pages [com.glide.service-portal.config]
- Service Portal Designer [com.glide.service-portal.designer]
- Service Portal Social QA [com.glide.service-portal.sqanda]
- Service Portal Surveys [com.glide.service-portal.survey]