Add records to a related list to provide information related to an
incident.
If there is an Add button on your Related Items menu, your
system administrator has made it possible for you to add records to related lists.
You'd do this when you find a record that's related to the one that's open. For
example, if the open record is about a power outtage in one location, if there's a
power outtage in a second location, you might add it to the related list of the
first record.

Note: Not all workspaces have the Add button. It's added by
your system administrator.
When you open an incident, you can add locations that are associated with the
incident. For example, let's say that a power outage occurred in a location. You
might find additional locations with the same power outage that you can add to the
original incident report.