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    Home Orlando Now Platform Capabilities Now Platform capabilities Service administration Survey Management Survey administration Customize the appearance of a survey

    Customize the appearance of a survey

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    Customize the appearance of a survey

    Assessment and survey administrators can set properties to customize the color of various elements on the questionnaires.

    Before you begin

    Role required: admin or survey_admin

    About this task

    For color properties, enter either an HTML color name or hexidecimal (hex) value. For hex values, the # character is required. Values are not case-sensitive.

    For example, all of the following formats are valid: LightGray, lightgray, #D3D3D3. A preview of the color appears next to the field.

    Note that the customizations you make apply to all assessments and surveys.

    Procedure

    1. Navigate to either of the following modules.
      • Assessments > Admin > Assessment Properties
      • Survey > Administration > Properties
    2. On the properties page, edit the properties as needed.
      Refer to the screenshot below to see what parts of assessment questionnaires are controlled by the properties.
      Assessment color properties
    3. Click Save.
      You may need to clear the browser's cache to see updates.
    • Assessment and survey properties

      You can configure a variety of properties to customize the appearance of assessment and survey questionnaires, require authentication for user signatures, open surveys in the service portal view from emails, and limit the number of items shown in a decision matrix field filter.

    Related tasks
    • View the overview of all surveys
    • View a survey instance
    • Copy a survey
    • Publish a survey
    • Create a survey designer template question
    Related concepts
    • Survey designer
    • Survey users and groups
    • Survey definitions
    • Survey questions
    • Survey trigger conditions
    • Survey distribution
    • Sentiment analysis for surveys
    • Surveys in Service Portal
    • Surveys in ITSM Virtual Agent
    • Legacy survey migration
    Related reference
    • Quick start tests for Assessments and Surveys

    Tags:

    Feedback
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    Release version
    Choose your release version

      Customize the appearance of a survey

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Customize the appearance of a survey

      Assessment and survey administrators can set properties to customize the color of various elements on the questionnaires.

      Before you begin

      Role required: admin or survey_admin

      About this task

      For color properties, enter either an HTML color name or hexidecimal (hex) value. For hex values, the # character is required. Values are not case-sensitive.

      For example, all of the following formats are valid: LightGray, lightgray, #D3D3D3. A preview of the color appears next to the field.

      Note that the customizations you make apply to all assessments and surveys.

      Procedure

      1. Navigate to either of the following modules.
        • Assessments > Admin > Assessment Properties
        • Survey > Administration > Properties
      2. On the properties page, edit the properties as needed.
        Refer to the screenshot below to see what parts of assessment questionnaires are controlled by the properties.
        Assessment color properties
      3. Click Save.
        You may need to clear the browser's cache to see updates.
      • Assessment and survey properties

        You can configure a variety of properties to customize the appearance of assessment and survey questionnaires, require authentication for user signatures, open surveys in the service portal view from emails, and limit the number of items shown in a decision matrix field filter.

      Related tasks
      • View the overview of all surveys
      • View a survey instance
      • Copy a survey
      • Publish a survey
      • Create a survey designer template question
      Related concepts
      • Survey designer
      • Survey users and groups
      • Survey definitions
      • Survey questions
      • Survey trigger conditions
      • Survey distribution
      • Sentiment analysis for surveys
      • Surveys in Service Portal
      • Surveys in ITSM Virtual Agent
      • Legacy survey migration
      Related reference
      • Quick start tests for Assessments and Surveys

      Tags:

      Feedback

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