The Packs tab of the Workflow Editor contains any activity
packs downloaded from the ServiceNow Store and any activity packs that you
create.
Roles required: admin, activity_admin, activity_creator
You can organize custom activities into packs and upload them to the ServiceNow Store. Your custom
packs do not appear in the tree until at least one activity in the pack is
published. Activities added to an existing pack are not displayed until they are
published. Activity packs from any application scope can appear in the Packs tab,
regardless of the current scope setting for the instance.
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In the Workflow Editor palette, select the Packs
tab.
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Click the download icon.
The hierarchy in the tab organizes packs by vendor, scope, category, and
activity.