Set up the Jira spoke for Jira Server
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- UpdatedAug 1, 2024
- 4 minutes to read
- Xanadu
- Now Platform Capabilities
Integrate your ServiceNow instance with the Jira Server instance to authenticate the requests from ServiceNow.
Before you begin
- Request an Integration Hub subscription
- Activate the Jira spoke
- Role required: admin
About this task
You can set up the Jira spoke for your Jira Server instance using basic authentication. For this basic authentication, you can use either API Key or user name and password, as per your requirement.
Option 1: Using user name and password
Integrate the ServiceNow instance and Jira Server using user name and password to authenticate ServiceNow requests.
Before you begin
Role required: admin
Procedure
Option 2: Using API Key
Integrate the ServiceNow instance and Jira Server using API Key to authenticate ServiceNow requests.
Before you begin
Role required: admin
Generate a personal access token
Generate a personal access token from the Jira Server instance.
Before you begin
- Access to Jira Server instance.
- Role required: admin
Procedure
Create a credential record for the Jira spoke
Create an API key credential record to authenticate the requests from ServiceNow.
Before you begin
Role required: admin
Procedure
Create a connection record for the Jira spoke
Create a connection record for the Jira account. The connection and credential alias uses this connection to perform actions in Jira.
Before you begin
Role required: admin
Procedure