Start a flow when a MetricBase
trigger is met. MetricBase triggers track time series data and
can monitor when a threshold is reached, when a trend is detected, or when a
system stops reporting data.
Role required: flow_designer or admin
MetricBase triggers are not
available on the base system. The MetricBase application
requires a separate subscription and must be activated by ServiceNow personnel.
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Navigate to .
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Click .
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Define the flow properties.
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In the Trigger section, add a trigger and select
MetricBase.
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Complete the trigger fields.
Field |
Description |
MetricBase Trigger |
Select or create a MetricBase trigger record to start the flow. For types of MetricBase triggers, see MetricBase triggers. |
Table |
Read-only table that contains the metric. |
Condition |
Click Add filters to set
field-based conditions that determine when the flow runs.
|
Condition Script |
Define a script in the Additional MetricBase Trigger Filtering and Moderation table to prevent
duplicate metric events from re-triggering a flow. For
example, if a metric hovers at a defined trigger threshold,
create a script that defines whether to run the flow once
when the metric is met, or every time the triggering
threshold is exceeded. |
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Add actions, subflows, and flow logic to the flow.
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Test the flow. Once behaving as desired, activate the flow.
The MetricBase application monitors
time series data on the Now Platform. When the selected trigger is met, the flow runs.