• Catalog Task [sc_task]
• Change Phase [change_phase]
• Change Request [change_request]
• Chat Queue Entry [chat_queue_entry]
• Feature Task [release_task]
• Follow On Task [cert_follow_on_task]
• Group approval [sysapproval_group]
• Guided Setup Task [gsw_task]
• IMAC [change_request_imac]
• Incident [incident]
• Incident Task [incident_task]
• KB Submission [kb_submission]
• Orphan CI Remediation [orphan_ci_remeditation]
• Private Task [vtb_task]
• Problem [problem]
• Problem Task [problem_task]
• Reclassification Task [reclassification_task]
• Recommended Field Remediation [recommended_field_remediation]
• Remediate Duplicate Task [reconcile_duplicate_task]
• Release Phase [release_phase]
• Renew Lease Task [statemgmt_renew_lease_task]
• Request [sc_request]
• Request new Knowledge Base
• [kb_knowledge_base_request]
• Requested Item [sc_req_item]
• Required Field Remediation [required_field_remediation]
• Security Case [sn_ti_case]
• Security Incident [sn_si_incident]
• Security Incident Response Task [sn_si_task]
• Security Request [sn_si_scan_request]
• Service Order [sm_order]
• Service Order Task [sm_task]
• Service Task [service_task]
• Stale CI Remediation [stale_ci_remediation]
• Standard Change Proposal [std_change_proposal]
• Ticket [ticket]

Set static or dynamic values of fields in the record. For example, to set the short description to a static value, select Short description and set the desired value.

To add dynamic values, see Allow flow designers to dynamically set field values.

To associate the task with a parent record, define the Parent field.

Waits to complete the step until the task completes and is no longer active (active=false).

Alternatively, you can add a wait condition by dragging-and-dropping a true/false field from the data panel into the Wait field. The flow only waits for the task to complete when the condition field is true.