From vulnerability groups (VG), create change requests, associate VGs to existing change
requests, or split vulnerability groups into new groups with subsets of vulnerable items
(VI).
Create and manage change requests directly from a vulnerability group if a manual and
controlled process of any kind is required for modification or removal of supported configuration
items (CIs) in your CMDB. Creating and managing change requests directly from a vulnerability
group record helps you investigate and resolve vulnerabilities quickly.
See Change management for Vulnerability Response for an overview of how
change management works with the Vulnerability Response application and the system
requirements.
Refer to the following topics for how to create change requests, associate vulnerability groups
to existing change requests, and split vulnerability groups. See State synchronization between change requests and vulnerability groups for information about
how state fields on change requests (CHG) automatically resolve vulnerability groups.
Note: The Change Management - Core plugin (com.snc.change_management) is required for change
management for Vulnerability Response. Verify that this plugin is activated. See
KB0819117 for more information about change request
support for Vulnerability Response.