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    • Security Operations
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    Home Orlando Security Incident Management Security Operations Security Operations and the ServiceNow Store Download an application from the ServiceNow Store for the first time Get entitlement for a Security Operations product or application

    Get entitlement for a Security Operations product or application

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    Get entitlement for a Security Operations product or application

    The first step in installing a Security Operations application is to verify that the application or the product and its associated applications have valid ServiceNow entitlements.

    Before you begin

    Role required: admin

    Individuals performing entitlement must have a Now Support account and have permission to request applications for the instances under consideration.

    Note: This process applies only to applications downloaded to production instances. If you are downloading applications to sub-production or development instances, it is not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.

    Procedure

    1. Navigate to the ServiceNow Store.
      ServiceNow Store Certified Apps screen
    2. Click Login and log in using your HI credentials.
    3. Click the ServiceNow Products tab to view all available ServiceNow products. Integrations and other types of content are shown on the Certified Apps tab.
      ServiceNow apps
      Note: For the sake of this example, assume you are acquiring entitlement for the Security Incident Response product.
    4. Click the plus (+) sign next to the product name you are getting entitlement to. All applications associated with the product you are entitling are listed. When you have obtained entitlement to the core product, the applications listed under it are also entitled.
      Note: You can also click the product name to view more information about the product and its associated applications.
      Details for the SIR product
    5. Click Opt-in to verify that you have entitlement to the product and the applications listed. You are prompted to read and accept the ServiceNow terms and conditions.
      Terms and Conditions
    6. Select the check box and click Accept.
    7. Notice that a check mark appears next to the product name and the Manage Entitlements button appears.
      Managing entitlements

      The check mark indicates that you have subscribed to the product and its associated applications. It is time to manage your entitlements. This is a one-time process for this product and any other products you want to install in the future.

    8. Optionally, you can click Manage Entitlements to change the instances affected by the applications to which you are entitled.
      Managing entitlements for your company
    9. After you have agreed to the ServiceNow Terms and Conditions and managed entitlements, you can entitle other products with a single click.
      Entitling an app with a single click
      Note: You are ready to activate the product.

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    Release version
    Choose your release version

      Get entitlement for a Security Operations product or application

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Get entitlement for a Security Operations product or application

      The first step in installing a Security Operations application is to verify that the application or the product and its associated applications have valid ServiceNow entitlements.

      Before you begin

      Role required: admin

      Individuals performing entitlement must have a Now Support account and have permission to request applications for the instances under consideration.

      Note: This process applies only to applications downloaded to production instances. If you are downloading applications to sub-production or development instances, it is not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.

      Procedure

      1. Navigate to the ServiceNow Store.
        ServiceNow Store Certified Apps screen
      2. Click Login and log in using your HI credentials.
      3. Click the ServiceNow Products tab to view all available ServiceNow products. Integrations and other types of content are shown on the Certified Apps tab.
        ServiceNow apps
        Note: For the sake of this example, assume you are acquiring entitlement for the Security Incident Response product.
      4. Click the plus (+) sign next to the product name you are getting entitlement to. All applications associated with the product you are entitling are listed. When you have obtained entitlement to the core product, the applications listed under it are also entitled.
        Note: You can also click the product name to view more information about the product and its associated applications.
        Details for the SIR product
      5. Click Opt-in to verify that you have entitlement to the product and the applications listed. You are prompted to read and accept the ServiceNow terms and conditions.
        Terms and Conditions
      6. Select the check box and click Accept.
      7. Notice that a check mark appears next to the product name and the Manage Entitlements button appears.
        Managing entitlements

        The check mark indicates that you have subscribed to the product and its associated applications. It is time to manage your entitlements. This is a one-time process for this product and any other products you want to install in the future.

      8. Optionally, you can click Manage Entitlements to change the instances affected by the applications to which you are entitled.
        Managing entitlements for your company
      9. After you have agreed to the ServiceNow Terms and Conditions and managed entitlements, you can entitle other products with a single click.
        Entitling an app with a single click
        Note: You are ready to activate the product.

      Tags:

      Feedback

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