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    • Orlando release notes
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    Home Orlando Release Notes Orlando release notes Learn about Orlando Available patches and hotfixes Orlando Patch 7 Hotfix 2

    Orlando Patch 7 Hotfix 2

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    Orlando Patch 7 Hotfix 2

    The Orlando Patch 7 Hotfix 2 release contains fixes to these problems.

    Build information:
    Build date: 10-01-2020_1759
    Build tag: glide-orlando-12-11-2019__patch7-hotfix2-09-29-2020
    Important: For more information about how to upgrade an instance, see ServiceNow upgrades.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in Orlando: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

    Fixed problems

    Problem Short description Description Steps to reproduce

    Core Platform

    PRB1415408

    The reference qualifier on a dot-walked field is not working if it is created as a choice field

    When using a dot-walked field in a reference qualifier, and the user adjusts the dot-walked field live on the form, the reference qualifier will adjust. This works correctly as a string field, but not a choice field. If users create it as a string field first, then change it to a choice field, it works as expected.

    The fix for PRB1415408 is a property-controlled opt-in fix. Adding the property com.glide.script.clientrecord .use_ordered_keys = true will cause 'current' to be loaded in the ascending field order when values are being changed within a form. In a case where multiple fields point to the same reference with different qualifiers, the most granular reference will be honored when the property is true.

    1. Create a scoped app called choicetest1 in Studio.
    2. Exit Studio and select choicetest1 as the selected application.
    3. Navigate to the tables module.
    4. Created two tables: potato1 and potato2.
    5. Open a record in potato2.
    6. Right-click on the context menu and select Configure Form Layout.
    7. Create a field as follows and save.
      • Name: Test
      • Database column name: Test
      • Type: Choice
    8. From the form, right-click Test and select Configure choices.
    9. Add a, b, and c and save.
    10. Open form view for potato1.
    11. Create two reference fields to potato2: Ref1 and Ref2.
    12. Save the form layout.
    13. Adjust the form layout again and add a dot-walked field called Ref1.Test.
    14. Right-click Ref2 to add the advanced reference qualifier 'javascript:"testLIKE"+current.ref1.test;'.

    If you do not populate ref1 and adjust Test choice Ref2 works fine with qualifier. If you populate ref1, then adjust the test field and use Ref2, the qualifier does not work as expected.

    Transaction and Session Management

    PRB1396897

    A REST request without a JSESSIONID, but with a valid glide_user_activity token in the cookie, fails with a 401 HTTP code The fix for PRB1396897 is disabled by default. To receive the fix for this problem, users need to set the boolean property com.glide.processors. httpauthprocessor. activity_cookie_check to 'true'.
    1. Install the Agent Chat plugin.
    2. Log in as admin or any other user with the awa_agent role, without the 'Remember me' option selected.
    3. Navigate to /workspace.
    4. Open the Chrome developer window, and delete the JSESSIONID from the cookie.
    5. On workspace, click the list icon to trigger a GraphQL request.

    Expected behavior: The GraphqQL request should succeed.

    Actual behavior: The GraphqQL request returns with a 401.

    Fixes included

    Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

    • Orlando Patch 7 Hotfix 1
    • Orlando Patch 7
    • Orlando Patch 6
    • Orlando Patch 5
    • Orlando Patch 4
    • Orlando Patch 3
    • Orlando Patch 2
    • Orlando Patch 1
    • Orlando security and notable fixes
    • All other Orlando fixes

    Tags:

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    Release version
    Choose your release version

      Orlando Patch 7 Hotfix 2

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Orlando Patch 7 Hotfix 2

      The Orlando Patch 7 Hotfix 2 release contains fixes to these problems.

      Build information:
      Build date: 10-01-2020_1759
      Build tag: glide-orlando-12-11-2019__patch7-hotfix2-09-29-2020
      Important: For more information about how to upgrade an instance, see ServiceNow upgrades.

      For more information about the release cycle, see the ServiceNow Release Cycle.

      Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in Orlando: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

      Fixed problems

      Problem Short description Description Steps to reproduce

      Core Platform

      PRB1415408

      The reference qualifier on a dot-walked field is not working if it is created as a choice field

      When using a dot-walked field in a reference qualifier, and the user adjusts the dot-walked field live on the form, the reference qualifier will adjust. This works correctly as a string field, but not a choice field. If users create it as a string field first, then change it to a choice field, it works as expected.

      The fix for PRB1415408 is a property-controlled opt-in fix. Adding the property com.glide.script.clientrecord .use_ordered_keys = true will cause 'current' to be loaded in the ascending field order when values are being changed within a form. In a case where multiple fields point to the same reference with different qualifiers, the most granular reference will be honored when the property is true.

      1. Create a scoped app called choicetest1 in Studio.
      2. Exit Studio and select choicetest1 as the selected application.
      3. Navigate to the tables module.
      4. Created two tables: potato1 and potato2.
      5. Open a record in potato2.
      6. Right-click on the context menu and select Configure Form Layout.
      7. Create a field as follows and save.
        • Name: Test
        • Database column name: Test
        • Type: Choice
      8. From the form, right-click Test and select Configure choices.
      9. Add a, b, and c and save.
      10. Open form view for potato1.
      11. Create two reference fields to potato2: Ref1 and Ref2.
      12. Save the form layout.
      13. Adjust the form layout again and add a dot-walked field called Ref1.Test.
      14. Right-click Ref2 to add the advanced reference qualifier 'javascript:"testLIKE"+current.ref1.test;'.

      If you do not populate ref1 and adjust Test choice Ref2 works fine with qualifier. If you populate ref1, then adjust the test field and use Ref2, the qualifier does not work as expected.

      Transaction and Session Management

      PRB1396897

      A REST request without a JSESSIONID, but with a valid glide_user_activity token in the cookie, fails with a 401 HTTP code The fix for PRB1396897 is disabled by default. To receive the fix for this problem, users need to set the boolean property com.glide.processors. httpauthprocessor. activity_cookie_check to 'true'.
      1. Install the Agent Chat plugin.
      2. Log in as admin or any other user with the awa_agent role, without the 'Remember me' option selected.
      3. Navigate to /workspace.
      4. Open the Chrome developer window, and delete the JSESSIONID from the cookie.
      5. On workspace, click the list icon to trigger a GraphQL request.

      Expected behavior: The GraphqQL request should succeed.

      Actual behavior: The GraphqQL request returns with a 401.

      Fixes included

      Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release. Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

      • Orlando Patch 7 Hotfix 1
      • Orlando Patch 7
      • Orlando Patch 6
      • Orlando Patch 5
      • Orlando Patch 4
      • Orlando Patch 3
      • Orlando Patch 2
      • Orlando Patch 1
      • Orlando security and notable fixes
      • All other Orlando fixes

      Tags:

      Feedback

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