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    Home Orlando Release Notes Orlando release notes Learn about Orlando Release notes for upgrading from New York Features and changes by product Now Platform capabilities release notes IntegrationHub release notes

    IntegrationHub release notes

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    IntegrationHub release notes

    ServiceNow® IntegrationHub product enhancements and updates in the Orlando release.

    Orlando upgrade information

    • Client Software Distribution (CSD) now uses ServiceNow® Flow Designer flows and subflows to automatically deploy and revoke software instead of workflows. If you're using Microsoft System Center Configuration Management (SCCM) as a provider to perform CSD operations, the following changes may apply:
      • If you have not customized any base system Client Software Distribution workflows, the instance uses Flow Designer flows and subflows to perform Client Software Distribution operations by default instead of workflows. Enable or disable the Use Flow option to use workflows or flows.
        Note: If you want to use flows, ensure that you create and configure the required Connection and Credential alias for SCCM deployments.
      • If you have customized base system Client Software Distribution workflows, the system continues to use the selected workflows by default.

    New in the Orlando release

    Client Software Distribution using IntegrationHub

    Distribute software from the service catalog using third-party management systems. Client Software Distribution uses IntegrationHub flows and subflows to automatically deploy and revoke software. Modify the base system flows and subflows as needed.

    Data Stream action support in FlowAPI

    Use the executeDataStreamAction() method in the FlowAPI class to run a Data Stream action synchronously from a server-side script and return a ScriptableDataStream object. Use the ScriptableDataStream class to iterate through items in the data stream.

    Data Stream action pagination templates

    Apply common configurations to interact with APIs that send results in multiple pages. For example, apply the Limit / Offset template to specify the number of items you want returned per page (limit), and the starting number for the first item (offset). After applying a template, update the values to ensure that the configuration complies with the API's requirements.

    Dynamic outputs

    Access action and subflow outputs as dynamically generated data pills during flow design. You can also build data gathering actions to generate complex objects from Now Platform and IntegrationHub outputs.

    IntegrationHub usage and subscription

    View feature usage over time and access information about the usage of a specific feature or scope.

    IntegrationHub spokes on the ServiceNow Store

    Check the ServiceNow Store for IntegrationHub spokes released on an ongoing basis.

    MID Server support for Data Stream actions

    Get data through a ServiceNow® MID Server when running a Data Stream action.

    Password reset Usage Overview dashboard

    View the count of password reset transactions performed using IntegrationHub.

    REST support in import sets

    Import data to your instance using a guided IntegrationHub REST step.

    Spoke configuration templates

    Enable users with the admin and flow_designer roles to set up spoke integrations with third-party systems using a single, customizable form.

    Test a Data Stream action

    Test your Data Stream action to ensure that it works the way you expect before you add it to a flow.

    Transform functions

    Transform data pill values without the need to write a script. Use transform functions to reformat text, perform mathematical calculations, sanitize potentially unsafe SQL statements, and serialize complex objects to raw XML.

    Changed in this release

    Automatic data sanitization in JDBC and SSH steps
    The system automatically suggests transform functions to escape special characters and prevent script injection. Currently, the system does the following automatically:
    • For data pills dropped in the JDBC step's SQL Statement input, the sanitize SQL transform function category is displayed automatically.
    • For data pills dropped in the SSH step's Command input, the sanitize shell arguments transform function category is displayed automatically.
    Data Stream action execution details

    View a preview of the runtime value for each page of data in the execution details. Update the com.snc.process_flow.reporting.serialized.val_size_limit system property to modify the number of bytes displayed. For more information, see Flow Designer system properties.

    Activation information

    IntegrationHub is available with activation of an IntegrationHub subscription package plugin. For details, see Request IntegrationHub.

    Related ServiceNow products

    Flow Designer

    IntegrationHub lets you build reusable integrations with third-party systems and call them from anywhere in the Now Platform®. For example, you can request IntegrationHub to call external systems using integration APIs from the Action Designer Script step, run the Script step on the MID Server, and activate protocol steps like REST, SOAP, and PowerShell.

    Flow Designer is a Now Platform feature that enables you to automate processes within a single instance. Without an IntegrationHub subscription, you can use base system actions or steps, including the Script step, to manipulate records, send emails, trigger notifications, and perform operations within the instance. Request IntegrationHub to automate and create integrations with external systems from the Flow Designer interface.

    Connections and Credentials
    IntegrationHub takes advantage of aliases to manage connection information and credentials when integrating with external systems. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. IntegrationHub only requires an alias, which then resolves to use the correct credentials and connection information during runtime.
    MID Server
    The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon on a server in your local network. The MID Server facilitates communication and the movement of data between an instance and external applications, data sources, and services.

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    Release version
    Choose your release version

      IntegrationHub release notes

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      IntegrationHub release notes

      ServiceNow® IntegrationHub product enhancements and updates in the Orlando release.

      Orlando upgrade information

      • Client Software Distribution (CSD) now uses ServiceNow® Flow Designer flows and subflows to automatically deploy and revoke software instead of workflows. If you're using Microsoft System Center Configuration Management (SCCM) as a provider to perform CSD operations, the following changes may apply:
        • If you have not customized any base system Client Software Distribution workflows, the instance uses Flow Designer flows and subflows to perform Client Software Distribution operations by default instead of workflows. Enable or disable the Use Flow option to use workflows or flows.
          Note: If you want to use flows, ensure that you create and configure the required Connection and Credential alias for SCCM deployments.
        • If you have customized base system Client Software Distribution workflows, the system continues to use the selected workflows by default.

      New in the Orlando release

      Client Software Distribution using IntegrationHub

      Distribute software from the service catalog using third-party management systems. Client Software Distribution uses IntegrationHub flows and subflows to automatically deploy and revoke software. Modify the base system flows and subflows as needed.

      Data Stream action support in FlowAPI

      Use the executeDataStreamAction() method in the FlowAPI class to run a Data Stream action synchronously from a server-side script and return a ScriptableDataStream object. Use the ScriptableDataStream class to iterate through items in the data stream.

      Data Stream action pagination templates

      Apply common configurations to interact with APIs that send results in multiple pages. For example, apply the Limit / Offset template to specify the number of items you want returned per page (limit), and the starting number for the first item (offset). After applying a template, update the values to ensure that the configuration complies with the API's requirements.

      Dynamic outputs

      Access action and subflow outputs as dynamically generated data pills during flow design. You can also build data gathering actions to generate complex objects from Now Platform and IntegrationHub outputs.

      IntegrationHub usage and subscription

      View feature usage over time and access information about the usage of a specific feature or scope.

      IntegrationHub spokes on the ServiceNow Store

      Check the ServiceNow Store for IntegrationHub spokes released on an ongoing basis.

      MID Server support for Data Stream actions

      Get data through a ServiceNow® MID Server when running a Data Stream action.

      Password reset Usage Overview dashboard

      View the count of password reset transactions performed using IntegrationHub.

      REST support in import sets

      Import data to your instance using a guided IntegrationHub REST step.

      Spoke configuration templates

      Enable users with the admin and flow_designer roles to set up spoke integrations with third-party systems using a single, customizable form.

      Test a Data Stream action

      Test your Data Stream action to ensure that it works the way you expect before you add it to a flow.

      Transform functions

      Transform data pill values without the need to write a script. Use transform functions to reformat text, perform mathematical calculations, sanitize potentially unsafe SQL statements, and serialize complex objects to raw XML.

      Changed in this release

      Automatic data sanitization in JDBC and SSH steps
      The system automatically suggests transform functions to escape special characters and prevent script injection. Currently, the system does the following automatically:
      • For data pills dropped in the JDBC step's SQL Statement input, the sanitize SQL transform function category is displayed automatically.
      • For data pills dropped in the SSH step's Command input, the sanitize shell arguments transform function category is displayed automatically.
      Data Stream action execution details

      View a preview of the runtime value for each page of data in the execution details. Update the com.snc.process_flow.reporting.serialized.val_size_limit system property to modify the number of bytes displayed. For more information, see Flow Designer system properties.

      Activation information

      IntegrationHub is available with activation of an IntegrationHub subscription package plugin. For details, see Request IntegrationHub.

      Related ServiceNow products

      Flow Designer

      IntegrationHub lets you build reusable integrations with third-party systems and call them from anywhere in the Now Platform®. For example, you can request IntegrationHub to call external systems using integration APIs from the Action Designer Script step, run the Script step on the MID Server, and activate protocol steps like REST, SOAP, and PowerShell.

      Flow Designer is a Now Platform feature that enables you to automate processes within a single instance. Without an IntegrationHub subscription, you can use base system actions or steps, including the Script step, to manipulate records, send emails, trigger notifications, and perform operations within the instance. Request IntegrationHub to automate and create integrations with external systems from the Flow Designer interface.

      Connections and Credentials
      IntegrationHub takes advantage of aliases to manage connection information and credentials when integrating with external systems. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. IntegrationHub only requires an alias, which then resolves to use the correct credentials and connection information during runtime.
      MID Server
      The Management, Instrumentation, and Discovery (MID) Server is a Java application that runs as a Windows service or UNIX daemon on a server in your local network. The MID Server facilitates communication and the movement of data between an instance and external applications, data sources, and services.

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