ServiceNow®
Safe Workplace Dashboard is a new application in the Orlando release.
Get a centralized view of your workforce
and workplace readiness for a safer, user-ready working environment. Quickly
evaluate your ability to open sites and remain open, based on user and workplace
readiness data from the ServiceNow®
Safe Workplace applications.
Important:
Safe Workplace Dashboard is available in the ServiceNow Store.
For details, see the "Activation information" section of these release notes.
Important upgrade information for Safe Workplace Dashboard
Starting in the v1.3.1 release, the
accuracy of the data in the New Confirmed COVID-19 Cases chart has been improved. The
original Performance Analytics indicators were replaced with standard reports based on daily
data already available in the ServiceNow® COVID-19 Global Health Data Set application. This change also corrects the
report to include state data without city or county information. Other areas of the Safe Workplace Dashboard still rely on Performance Analytics (PA) indicators.
After upgrading to the v1.3.1 release, you
can use the Map existing campus with locations fix script to create the
initial mapping entries between the Campus [sn_wsd_core_campus] table and the Location
[cmn_location] table. See Install the Safe Workplace
Dashboard for more details.
Safe Workplace Dashboard features
- Set up Safe Workplace Dashboard alerts
- Set up alerts to track when PPE inventory falls below a threshold, the number of
users who want to return, and the number of people who are denied entry to work
sites.
- Stay updated with the COVID-19
Global Health Data Set
- Display global COVID-19 information on request in the Safe Workplace Dashboard. View the collected data by date ranges,
locations, state/provinces, and countries. Build reports or export the data to use for
your own analysis.
- Create a campus to appear on the
Safe Workplace Dashboard
- Create a campus from existing locations to appear on the Safe Workplace Dashboard. You can route the following information to the
Safe Workplace Dashboard and display this information by campus:
- User health and willingness to return to work.
- Building readiness.
- Personal protective equipment inventory.
- Active contact tracing cases.
- Potentially exposed contacts under investigation.
- Use guided setup to implement Safe Workplace apps
- The Safe Workplace guided setup provides a sequence of tasks that
help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace
guided setup, navigate to . For more information about using the guided setup interface, see Using guided setup.
Activation information
Install Safe Workplace Dashboard by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
Federal customers using IL4 or FedRAMP environments will
see the
Safe Workplace suite applications ready and available to install on their
nonproduction instances without having to make any special requests. Licenses are required
to use
Safe Workplace suite applications on production instances. Customers are
responsible for configuring the apps to meet U.S. federal regulations and
guidelines.
Note: Now® Mobile capabilities are not currently
supported in FedRamp Mod/IL2 and FedRamp/IL4 (GCC) environments. Customers running Safe Workplace applications in those environments will need to leverage web
interfaces and configure email notifications instead of Now Mobile
push notifications.
Additional requirements
To use
Safe Workplace Dashboard, the following applications must be installed and in
use:
- Performance Analytics Premium
- Emergency Outreach
- Emergency Self Report
- Employee Readiness Surveys
- Employee Health Screening
- Workplace Safety Management
- Workplace Personal Protective Equipment Inventory
Management
- Contact Tracing
- COVID-19 Global Health Data Set
Related ServiceNow applications and
features
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application’s compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and
their authorized users, not to government employees in their individual capacities. Use of
the application does not modify any existing, or future entitlements or payment obligations
for ServiceNow software or applications otherwise purchased by the
government agency. ServiceNow shall not be responsible for any
implementation or configuration costs associated with use of the application unless
separately purchased. Government customers are solely responsible to confirm with the
agency’s Ethics Office or its authorized representative that acceptance and usage of the
application is permissible.
All decisions in connection with the implementation of this application are at the sole
decision of the government agency utilizing this application. Agencies remain solely
responsible for complying with their legal obligations under applicable laws and
regulations, including (but not limited to) data protection and employment laws and
regulations, and should modify any language within the templates provided to meet the
agency’s specific requirements.
