Changes to RCA configuration on upgrade

Errors can occur if you have customizations that reference script includes.

Script includes prior to the upgrade are Caller Access = None. This setting prevents affecting current functionality when you install the Scoped Application Restricted Caller Access [com.glide.scope.access.restricted_caller] plugin.

The next upgrade and any subsequent upgrades you take, it’s possible some of your script includes can have their Caller Access set to Caller Restriction. Some of these potential RCA errors can affect submitting requests from the ESC or HR service portal.

Actions

If you are on Madrid or greater, you can run the Automated Test Framework (Quick Start Tests). These tests identify any affected script includes and to ensure that basic functionality is intact.

For flagged issues:

• Add the RCA privilege files to your configuration.
  Note: For script includes that are not causing issues, keep Caller Access = Caller Restriction. This setting prevents outside code from accessing these scripts.
• Or, reset your script includes that are causing errors because of these changes to Caller Access = None.
  Note: This setting customizes the script include and makes it more difficult to receive future base system fixes and features that affect the script.

Upgrading could affect these script includes: