ServiceNow®
Health and Safety Testing is a new application in the Orlando release.
The ServiceNow®
Health and Safety Testing application streamlines the user health
testing process to identify affected users and help reduce the spread of
infectious diseases in the workplace. It provides organizations, where they are
legally required or permitted to use them, with two options: request that users
get tested or allow users to request optional health testing upon being notified
of potential exposure to an infectious disease, such as COVID-19. Users can
submit health testing preferences such as test type and preferred testing date
and location. Administrators can use the employee request forms to coordinate
testing availability and scheduling. After health testing is complete, users can
use Health and Safety Testing to provide a test result to satisfy
the organization’s health and safety requirement, clearing the user for a safe
return to the workplace.
Important:
Health and Safety Testing is available in the ServiceNow Store.
For details, see the "Activation information" section of these release notes.
Health and Safety Testing features
Activation information
Install Health and Safety Testing
by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
Federal customers using IL4 or FedRAMP environments will
see the
Safe Workplace suite applications ready and available to install on their
nonproduction instances without having to make any special requests. Licenses are required
to use
Safe Workplace suite applications on production instances. Customers are
responsible for configuring the apps to meet U.S. federal regulations and
guidelines.
Note: Now® Mobile capabilities are not currently
supported in FedRamp Mod/IL2 and FedRamp/IL4 (GCC) environments. Customers running Safe Workplace applications in those environments will need to leverage web
interfaces and configure email notifications instead of Now Mobile
push notifications.
Additional requirements
To use
Health and Safety Testing, you also need the following applications:
- Employee Readiness Core
- Contact Tracing (optional)
Related ServiceNow applications and features
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application’s compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and
their authorized users, not to government employees in their individual capacities. Use of
the application does not modify any existing, or future entitlements or payment obligations
for ServiceNow software or applications otherwise purchased by the
government agency. ServiceNow shall not be responsible for any
implementation or configuration costs associated with use of the application unless
separately purchased. Government customers are solely responsible to confirm with the
agency’s Ethics Office or its authorized representative that acceptance and usage of the
application is permissible.
All decisions in connection with the implementation of this application are at the sole
decision of the government agency utilizing this application. Agencies remain solely
responsible for complying with their legal obligations under applicable laws and
regulations, including (but not limited to) data protection and employment laws and
regulations, and should modify any language within the templates provided to meet the
agency’s specific requirements.
