ServiceNow®
Employee Readiness Surveys is a new application in the Orlando release.
With the ServiceNow®Employee Readiness Surveys application, send surveys to help gauge
whether users are ready to return to the workplace. Ask questions to get
insights into how users feel about returning to work, their current health
status, and underlying concerns such as personal health, family obligations, and
anxiety about workplace safety. Based on responses, you can measure and
determine the steps needed to help users feel safe and secure upon their
return.
Important:
Employee Readiness Surveys is available in the ServiceNow Store.
For details, see the "Activation information" section of these release notes.
Employee Readiness Surveys features
- Add or modify notifications for
Employee Readiness Surveys
- Configure notifications to align with your workforce communication strategy. You can
update system notifications, or create your own to match your organization's
needs.
- Create or customize Employee Readiness Surveys
- Review the default user workplace readiness survey installed with the Employee
Readiness Surveys app. Modify the survey, or create one or more surveys to use based
on the concerns that you want to address.
- Use guided setup to implement Safe Workplace apps
- The Safe Workplace guided setup provides a sequence of tasks that
help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace
guided setup, navigate to . For more information about using the guided setup interface, see Using guided setup.
Activation
information
Install Employee Readiness Surveys by requesting it from the ServiceNow Store.
Visit the ServiceNow Store website to
view all the available apps and for information about submitting requests to the
store.
Federal customers using IL4 or FedRAMP environments will
see the
Safe Workplace suite applications ready and available to install on their
nonproduction instances without having to make any special requests. Licenses are required
to use
Safe Workplace suite applications on production instances. Customers are
responsible for configuring the apps to meet U.S. federal regulations and
guidelines.
Note: Now® Mobile capabilities are not currently
supported in FedRamp Mod/IL2 and FedRamp/IL4 (GCC) environments. Customers running Safe Workplace applications in those environments will need to leverage web
interfaces and configure email notifications instead of Now Mobile
push notifications.
Additional requirements
To use
Employee Readiness Surveys, you also need a few other apps:
- Emergency Outreach version 1.0.8 or higher
- Employee Readiness Core version 1.0.3 or higher
- Now® Mobile (optional)
Related ServiceNow applications and features
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole
decision of the Organization utilizing this application. Organizations agree that use of the
application is not a representation by ServiceNow regarding the
application’s compliance with any law or regulation and any suggested language provided out
of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under
applicable law, including (but not limited to) data protection and employment laws, and
should modify any language within the templates provided to meet the Organizations' specific
requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and
their authorized users, not to government employees in their individual capacities. Use of
the application does not modify any existing, or future entitlements or payment obligations
for ServiceNow software or applications otherwise purchased by the
government agency. ServiceNow shall not be responsible for any
implementation or configuration costs associated with use of the application unless
separately purchased. Government customers are solely responsible to confirm with the
agency’s Ethics Office or its authorized representative that acceptance and usage of the
application is permissible.
All decisions in connection with the implementation of this application are at the sole
decision of the government agency utilizing this application. Agencies remain solely
responsible for complying with their legal obligations under applicable laws and
regulations, including (but not limited to) data protection and employment laws and
regulations, and should modify any language within the templates provided to meet the
agency’s specific requirements.
