The ServiceNow® Orlando release contains new functionality and fixes to existing functionality. Patch releases and hotfixes provide problem fixes and are released on an as-needed schedule.

Path to successful upgrades

Learn - Find out what's new and changed in Orlando Release notes summaries for Orlando features Features and changes by product Changes to plugins in the Orlando release Accessibility and compliance Prepare - Choose your target version and prepare for your upgrade Available patches and hot fixes Pre- and post-upgrade tasks for various products Upgrade - Review the upgrade process and upgrade your instance Upgrade to Orlando Upgrade your instance Upgrade planning checklist (Orlando)