Connect to your existing DevOps toolchain to collect lifecycle events and data using tool integrations provided with the DevOps application. Integrations include Azure DevOps, Bitbucket, GitHub, GitHub Enterprise, GitLab, Jira, Jenkins, and ServiceNow Agile Development 2.0. JUnit-style test results from Jenkins are supported.

Automatically create change requests for pipeline stages under change control. A DevOps Change workflow and DevOps Change Approval policy can be used to enable automatic DevOps change approvals. Change requests are automatically updated with implementation details from the orchestration task.

Version 1.14: Use different templates for DevOps change requests. You can also customize the ServiceNow Change Management workflow for DevOps using the DevOps Model Change Request flow in ServiceNow Flow Designer.

Version 1.20: Configure change receipts (in pipeline step change control) so the pipeline doesn't pause. Change receipts do not require approval for the pipeline to proceed.

Version 1.11: Use change acceleration for releases to link all commits and work items in the change request since the last time the app was deployed to production, rather than for a specific pipeline execution.

Version 1.12: Integrate Azure DevOps Boards, Repos, and Pipelines using the ServiceNow DevOps extension for Azure DevOps on Visual Studio Marketplace.

Version 1.14: Import historical work items (tasks, issues, and epics) for Azure DevOps basic projects.

Version 1.17: Integrate Azure DevOps without the need to add start and end job notifications to the Azure pipeline. Azure pipeline modifications are needed only for pipeline artifact and change.

Version 1.16: Integrate GitLab Source Code Management as a coding tool and GitLab Continuous Integration as an orchestration tool to see commits along with pipeline data, for automated change requests, and additional insights.

Version 1.17: Automatically discover GitLab pipelines during orchestration tool setup.

Version 1.23: Automatically import and categorize GitLab JUnit tests during pipeline execution.

Version 1.13: Automatically discover Jenkins pipelines during orchestration tool setup.

Version 1.19: Automatically create pipeline steps for enabled Jenkins pipelines.

Version 1.20: In the Pipeline UI, view Jenkins pipelines without showing stages that have been skipped due to branch conditions.

Create subflows in Flow Designer to integrate planning, coding, and orchestration tools not included in the integrations provided with the DevOps application. Incoming webhook notifications processing is supported.

Version 1.9: Connect and discover integration capabilities are also supported.

Version 1.12: In addition to planning and coding tool integrations, create integrations for orchestration tools. The concept of tool capabilities is added for multi-tool support.

Version 1.15: Create subflows in Flow Designer to integrate functional and performance test tools that are not included in the integrations provided with the DevOps application. Incoming webhook notifications processing is supported.

Version 1.20: Use the Jenkins plugin for ServiceNow DevOps to report Selenium tests that are run and published by TestNG. Test type categorization is also supported.

Version 1.21: Use the DevOps API to access a change request number created in a pipeline for further interaction with the change request from the pipeline.

Version 1.22: Use the DevOps API to onboard tools and apps.

Use the DevOps Insights Standard dashboard to provide visibility into change results, pipeline value stream, and overall DevOps process. The Insights dashboard includes commits, in addition to development, deployments, change acceleration, and system health tabs. Drill into data collected over time and compare data sets to analyze operational and business insights.

Version 1.14: View stability metrics, including MTTR and service availability, based on incident and service availability records. Use the Performance Analytics Solution Library to easily install and update the DevOps Insights dashboard.

Version 1.15: View a summary of four DevOps accelerated stability metrics, change failure rate, incidents, outages, and average time for change requests. In addition, view two new change acceleration widgets, including total changes submitted and average time to approve.

Use the Pipeline UI to show the pipeline status for each app in a central graphical view. You can view pipeline execution information, including stage progression, work items, associated commits, and links to change requests for approval and test results. The Pipeline UI can also be accessed from within a DevOps change request.

Version 1.12: Create more than one pipeline per app.

Version 1.12: Use the DevOps Integrations application to integrate Azure DevOps, Jenkins, and GitLab orchestration tools with DevOps.

Version 1.16: Use the DevOps Integrations application to integrate GitLab orchestration tool with DevOps.

Version 1.10: After upgrades and deployments of new applications or integrations, run quick start tests to verify that DevOps still works. If you customized DevOps, copy the quick start tests and configure them for your customizations.