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Activate Application Portfolio Management

An administrator can activate the Application Portfolio Management (com.snc.apm) plugin.

Before you begin

Role required: admin

About this task

The Application Portfolio Management (com.snc.apm) plugin is the basic plugin for the application.

The Application Portfolio Management plugin activates the following related plugins if they are not already active:


Plugin	Description
Business Planner (com.snc.apm.business_planner)	To access Business Planning portal.
Demand Core (com.snc.demand_core)	To activate the basic core components of Demand Management.
Fiscal Calendar (com.snc.fiscal_calendar)	To create and manage fiscal calendar. Note: APM supports only the Fiscal Calendar type, Standard.
Performance Analytics – Content Pack – Application Portfolio Management (com.snc.pa.apm) plugin	To view the following that are developed using Performance Analytics: Analyses of applications in a landscape page Application indicator scores in a dashboard Application 360 This plugin activates the following two PA plugins: Performance Analytics – Content Pack – Application Portfolio Management and Change Management (com.snc.pa.apm.change_request) plugin: To access performance analytics metrics of business applications associated with Change requests. Application Portfolio Management, Performance Analytics, Performance Analytics – Content Pack – Problem Management (com.snc.pa.apm.problem) plugin: To access performance analytics metrics of business applications associated with Problem Management.
Bubble Chart widget for Service Portal (com.snc.sp_workbench_widgets)	To access service portal components (widget and dependency) for Bubble Chart.
Tree map (com.snc.treemap)	Enables support for tree map view on any applications.

You require the following plugins for specific features in the APM module:

Application Portfolio Management – ATF Tests plugin (com.snc.apm.atf) plugin: To validate Application Portfolio Management and that it works after you make any configuration change such as apply an upgrade or develop an application.
Business Stakeholder (com.snc.business_stakeholder) plugin: To view or read records of tables that are used to retrieve data for reports and dashboards.
Domain Support – Domain Extensions Installer system plugin: To enable the domain separation feature for APM.
Performance Analytics Premium for APM (com.snc.pa.premium.apm) plugin: To retrieve historic data that are older than six months.

Activate the following plugins for additional features:

PPM Standard (com.snc.financial_planning_pmo)

To activate an integrated set of applications for project portfolio management and IT software development.

Financial Management For APM (com.snc.financial_management_for_apm)

To integrate Financial Management with Application Portfolio Management providing preconfigured Business Application Costing cost model and cost indicators.

This plugin also activates the following plugin:

Performance Analytics — Content Pack — Financial Management for Application Portfolio Management (com.snc.pa.fm.apm) plugin: To enable Performance Analytics dashboards for Financial Management associated with Application Portfolio Management.

Procedure

Navigate to System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you may have to request it from ServiceNow personnel. To request a plugin, follow the steps in Request a plugin.
Click Install, and then in the Activate Plugin dialog box, click Activate.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise they will receive the following error: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

What to do next

Use the APM Guided Setup to set up the Application Portfolio Management.

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Release version

Activate Application Portfolio Management

An administrator can activate the Application Portfolio Management (com.snc.apm) plugin.

Before you begin

Role required: admin

About this task

The Application Portfolio Management (com.snc.apm) plugin is the basic plugin for the application.

The Application Portfolio Management plugin activates the following related plugins if they are not already active:


Plugin	Description
Business Planner (com.snc.apm.business_planner)	To access Business Planning portal.
Demand Core (com.snc.demand_core)	To activate the basic core components of Demand Management.
Fiscal Calendar (com.snc.fiscal_calendar)	To create and manage fiscal calendar. Note: APM supports only the Fiscal Calendar type, Standard.
Performance Analytics – Content Pack – Application Portfolio Management (com.snc.pa.apm) plugin	To view the following that are developed using Performance Analytics: Analyses of applications in a landscape page Application indicator scores in a dashboard Application 360 This plugin activates the following two PA plugins: Performance Analytics – Content Pack – Application Portfolio Management and Change Management (com.snc.pa.apm.change_request) plugin: To access performance analytics metrics of business applications associated with Change requests. Application Portfolio Management, Performance Analytics, Performance Analytics – Content Pack – Problem Management (com.snc.pa.apm.problem) plugin: To access performance analytics metrics of business applications associated with Problem Management.
Bubble Chart widget for Service Portal (com.snc.sp_workbench_widgets)	To access service portal components (widget and dependency) for Bubble Chart.
Tree map (com.snc.treemap)	Enables support for tree map view on any applications.

You require the following plugins for specific features in the APM module:

Application Portfolio Management – ATF Tests plugin (com.snc.apm.atf) plugin: To validate Application Portfolio Management and that it works after you make any configuration change such as apply an upgrade or develop an application.
Business Stakeholder (com.snc.business_stakeholder) plugin: To view or read records of tables that are used to retrieve data for reports and dashboards.
Domain Support – Domain Extensions Installer system plugin: To enable the domain separation feature for APM.
Performance Analytics Premium for APM (com.snc.pa.premium.apm) plugin: To retrieve historic data that are older than six months.

Activate the following plugins for additional features:

PPM Standard (com.snc.financial_planning_pmo)

To activate an integrated set of applications for project portfolio management and IT software development.

Financial Management For APM (com.snc.financial_management_for_apm)

To integrate Financial Management with Application Portfolio Management providing preconfigured Business Application Costing cost model and cost indicators.

This plugin also activates the following plugin:

Performance Analytics — Content Pack — Financial Management for Application Portfolio Management (com.snc.pa.fm.apm) plugin: To enable Performance Analytics dashboards for Financial Management associated with Application Portfolio Management.

Procedure

Navigate to System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you may have to request it from ServiceNow personnel. To request a plugin, follow the steps in Request a plugin.
Click Install, and then in the Activate Plugin dialog box, click Activate.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise they will receive the following error: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

What to do next

Use the APM Guided Setup to set up the Application Portfolio Management.

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