This is an overview of domain separation and Data Management. With
domain separation you can separate data, processes, and administrative tasks into logical
groupings called domains. You can then control several aspects of this separation, including
which users can see and access data.
Support level: Basic*
The
support level is Basic but has some exceptions or special conditions.
- Business logic: Ensure data goes into the proper domain for the application’s service
provider (SP) use cases.
- In the application, the user interface, cache keys, reporting, rollups, aggregations,
and so on, all use domain at production run time.
- The owner of the instance needs to be able to set up the application to function
across multiple tenants.
Use case: When an SP uses chat to respond to a tenant-customer’s message, the client
must be able to see the SP's response.
