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    Home Orlando Mobile Configuration and Navigation Mobile configuration and navigation ServiceNow mobile app configuration Mobile bar-code scanning Multi-scan for mobile applications

    Multi-scan for mobile applications

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    Multi-scan for mobile applications

    Use multi-scan to quickly scan multiple barcodes or groups of codes. With multiscan, you can input information for your assets faster than manual entry or individual scans.

    You can use the scan screen to scan items into your instance by using your mobile device.

    Scan screen

    Mobile scan screen

    Use the scan screen to scan in your barcode items. You see this screen when you access a function that your administrator configured for barcode scanning.

    Table 1. Mobile scan screen features
    Feature Description
    Close (1) Tap Close to leave the scan screen.
    Disable camera (2) Tap Disable camera to disable the camera on your mobile device. This button is available only on Android. Disable your camera to scan using a non-phone scanner.
    Enable flashlight (3) Tap Enable flashlight to enable the flashlight feature on your mobile device.
    Scan crosshair (4) Center a barcode to be scanned using the cross-hair icon in the center of the screen.
    Last Scan (5) See the last three entries that you scanned. Press the Rescan (Rescan button) button to discard the scanned values.
    Inputs (6) See the UI parameters that are used in the scanned input. Scanning a barcode adds a value to the top parameter. Further scans add values to the next parameters in the display order. You can tap any entry to manually enter a value.
    Scan next item (7) Tap Scan next item to accept the current scanned values and continue to a new item. If all fields in the Inputs (6) section have values, the scan screen automatically continues to the next item. If there are any mandatory fields without values, you can't tap Scan next item.
    Review (8) Tap the review button to review your scanned items. See the next section for details on the review screen.

    Review screen

    Scan review screen After scanning your items, use the review screen to review, delete, and submit scanned items.
    Table 2. Mobile review screen features
    Feature Description
    Submit (1) Tap Submit to save your scanned items.
    Scanned items (2) See your scanned items in this section. Each item displays the UI parameter name and its scanned value.
    Delete item (3) Tap the delete icon (Delete item icon) next to a scanned item to remove that item.

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    Release version
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      Multi-scan for mobile applications

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Multi-scan for mobile applications

      Use multi-scan to quickly scan multiple barcodes or groups of codes. With multiscan, you can input information for your assets faster than manual entry or individual scans.

      You can use the scan screen to scan items into your instance by using your mobile device.

      Scan screen

      Mobile scan screen

      Use the scan screen to scan in your barcode items. You see this screen when you access a function that your administrator configured for barcode scanning.

      Table 1. Mobile scan screen features
      Feature Description
      Close (1) Tap Close to leave the scan screen.
      Disable camera (2) Tap Disable camera to disable the camera on your mobile device. This button is available only on Android. Disable your camera to scan using a non-phone scanner.
      Enable flashlight (3) Tap Enable flashlight to enable the flashlight feature on your mobile device.
      Scan crosshair (4) Center a barcode to be scanned using the cross-hair icon in the center of the screen.
      Last Scan (5) See the last three entries that you scanned. Press the Rescan (Rescan button) button to discard the scanned values.
      Inputs (6) See the UI parameters that are used in the scanned input. Scanning a barcode adds a value to the top parameter. Further scans add values to the next parameters in the display order. You can tap any entry to manually enter a value.
      Scan next item (7) Tap Scan next item to accept the current scanned values and continue to a new item. If all fields in the Inputs (6) section have values, the scan screen automatically continues to the next item. If there are any mandatory fields without values, you can't tap Scan next item.
      Review (8) Tap the review button to review your scanned items. See the next section for details on the review screen.

      Review screen

      Scan review screen After scanning your items, use the review screen to review, delete, and submit scanned items.
      Table 2. Mobile review screen features
      Feature Description
      Submit (1) Tap Submit to save your scanned items.
      Scanned items (2) See your scanned items in this section. Each item displays the UI parameter name and its scanned value.
      Delete item (3) Tap the delete icon (Delete item icon) next to a scanned item to remove that item.

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