Use the camera on your mobile device to scan bar-codes into your instance using mobile
applications.
Multi-scan bar-code scanning
|
Use multi-scan to scan multiple bar-codes sequentially without leaving the scanning
interface. Input information for your assets faster than manual entry or individual scans.
After scanning in multiple bar-codes, users can review a list of their scanned items.
|
 |
Grouped bar-code scanning
|
Use grouped bar-code scanning to scan multiple bar-codes and group them into a set. For
example, a single item that has an asset number, serial number, and model number. You can
configure a button to use grouped inputs to accept multiple bar-code scans.
|
 |
Supported barcode types
The
ServiceNow mobile apps for
iOS and
Android
support scanning the following barcode types:
- 1D barcodes: EAN-13, EAN-8, UPC-A, UPC-E, Code-39, Code-93, Code-128, ITF, Codabar (Android only)
- 2D barcodes: QR Code, Data Matrix, PDF-417, AZTEC
Zebra scanning devices
The Android version of ServiceNow mobile apps can be used with
most Zebra scanning devices. The scanner works only when the Zebra device camera is off. In the
app, when the cursor is in a QR/Barcode input field, the scanner outputs the results. Users can
modify the barcode output to include a return/enter string at the end of each scan with other
apps, such as DataWedge.
